System Restore - 'Turn on System Restore' is Greyed Out

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  1. ArthurDent's Avatar
    Posts : 238
    Windows 10 Pro (x64) 20H2 (OS Build 19042.630)
    Thread Starter

    dalchina said:
    Here's what I think is the original source on tenforums:
    Can't enable System Restore

    The outcome of each command- and whether it is necessary- will depend on what already exists on your system of course.

    This is what I have in those two:
    Attachment 332641Attachment 332642

    - and as you can see, System Restore is working on mine.

    That's not to say there cold be some other problem of course. For example, System Restore depends on VSS. You may need to run a VSS repair. Macrium Reflect includes a utility to do that.

    Thanks for the speedy response.

    Firstly, the third command:

    • reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SPP\Clients" /v " {09F7EDC5-294E-4180-AF6A-FB0E6A0E9513}" /t REG_MULTI_SZ /d "1" /f

    would running this command simply overwrite what is already there?

    Secondly, I opened Macrium and couldn't find the VSS Repair - even using help. Is this in Macrium itself or on the Macrium website? If so, a link would be great In the meantime, I'll Google 'VSS REpair' and see what I can find.

    UPDATE 3: Acronis provide a free tool to repair the VSS vss-doctor/

    As Acronis are reliable (I used True Image for years), I think I may try this first. What do you think?

    The following website had 9 possible solutions (!)

    Microsoft Volume Shadow Copy (VSS)Troubleshooting

    and this website:


    had a procedure to follow to on how to Reinstall or Fix Volume Shadow Copy Service (VSS) and Microsoft Software Shadow Copy Provider Service

    Thanks for all of your help thus far - much appreciated!

      My Computers

  2. dalchina's Avatar
    Posts : 31,909
    Win 10 Pro (1903)

    System Restore - 'Turn on System Restore' is Greyed Out-1.png
      My Computers

  3. ArthurDent's Avatar
    Posts : 238
    Windows 10 Pro (x64) 20H2 (OS Build 19042.630)
    Thread Starter

    Chrysalis said:
    Did you enable it for the C: drive first?
    The OS is on C: and the documents etc are on W:

    Doh! I didn't think of that!

    I'll see what happens when I try to enable it for C:

    UPDATE: I can't believe that I tried to enable System Restore for a drive that wasn't the System Disk!

    Sometimes it is the simplest of things!

    System Restore - 'Turn on System Restore' is Greyed Out-system-restore-c-drive.jpg

    Just need to set a restore point now (after the 'Sleep' issue has been resolved).

    Thanks Chrysalis

    dalchina said:
    System Restore - 'Turn on System Restore' is Greyed Out-1.png

    Thanks - should have had more of a look through Macrium and 'Other Tasks' makes sense.

    Bizarrely, both sleep and restart are now working fine *shrugs*

    UPDATE 2: I guess I spoke too soon - sleep not working again.


    Last edited by ArthurDent; 14 May 2021 at 12:20.
      My Computers

  4. Chrysalis's Avatar
    Posts : 215
    Win 10 1809 LTSC

    No worries, what was going on is that the volume shadow copy feature on consumer windows is only used under the guise of system restore, and of course since the system resides on C: then enabling it on the C: drive is a requirement to make system restore points.

    You can still enable it for data drives as well such as your W: drive, its just that C: has to be enabled for the feature to work at all.
      My Computer

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