Macrium reflect return error 21 when WinRE partition included in image

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  1. Posts : 203
    Windows 10 pro x64
       #1

    Macrium reflect return error 21 when WinRE partition included in image


    Hello.
    When i try a full image bakup with MR that includes WinRE partition , i take an error "error code 21" (see screenshot).
    Macrium reflect return error 21 when WinRE partition included in image-macrium.jpg
    Macrium reflect return error 21 when WinRE partition included in image-disk.manager.jpg
    Note that MR shows WinRE as "unformatted" (see screenshot).
    Macrium reflect return error 21 when WinRE partition included in image-macrium.error.jpg
    ΝΟΤΕ : When I remove WinRE from the image backup there is no problem.
    I guess that's normal. Does anyone know if this is a problem ?
    (Windows pro ver 20H2 19042.870)
    Thanks.
      My Computer


  2. Posts : 17,278
    Windows 11 Pro
       #2

    First, I have to wonder why your drive is dynamic? It should be basic.

    It looks like your WindowsRE partition is damaged. Just do the image without it.
      My Computer


  3. Posts : 203
    Windows 10 pro x64
    Thread Starter
       #3

    NavyLCDR said:
    First, I have to wonder why your drive is dynamic? It should be basic.

    It looks like your WindowsRE partition is damaged. Just do the image without it.
    1) I dont know why is dynamic.I haven't changed anything on the disk. It's been like this since installing Windows.
    2) WinRE works normally, I can start from there e.g by holding down Shift and selecting Restart.
    3) As I wrote before, both creating image backup and retrieving it work normally (without imaging WinRE).
    4) How i can test if WinRE has a problem since it works ? The only problem that occurs is this : When I enter WinRE and run the "startup repair" , I get an error of the type "repair failed , use the Windows installation disk......". Unlike this, starting the computer has no any problem.
    5) As you say there is no problem if i image the system without WinRE , my question has been answered.
    If you could help with the new questions I'd appreciate it.
    Thanks.
      My Computer


  4. Posts : 17,278
    Windows 11 Pro
       #4

    Start with the command (in a command prompt with admin privileges):
    reagentc /info

    What is the output?

    Code:
    Microsoft Windows [Version 10.0.19043.867]
    (c) 2020 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>reagentc /info
    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:
    
        Windows RE status:         Enabled
        Windows RE location:       \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE
        Boot Configuration Data (BCD) identifier: f589e185-630f-11eb-9197-3413e83d466c
        Recovery image location:
        Recovery image index:      0
        Custom image location:
        Custom image index:        0
    
    REAGENTC.EXE: Operation Successful.
    In your Macrium Refelct screenshot, your recovery environment is showing as unformatted. Mine shows as NTFS.
      My Computer


  5. Posts : 203
    Windows 10 pro x64
    Thread Starter
       #5

    navylcdr said:
    start with the command (in a command prompt with admin privileges):
    Reagentc /info

    what is the output?

    Code:
    microsoft windows [version 10.0.19043.867]
    (c) 2020 microsoft corporation. All rights reserved.
    
    C:\windows\system32>reagentc /info
    windows recovery environment (windows re) and system reset configuration
    information:
    
        Windows re status:         Enabled
        windows re location:       \\?\globalroot\device\harddisk0\partition4\recovery\windowsre
        boot configuration data (bcd) identifier: F589e185-630f-11eb-9197-3413e83d466c
        recovery image location:
        Recovery image index:      0
        custom image location:
        Custom image index:        0
    
    reagentc.exe: Operation successful.
    in your macrium refelct screenshot, your recovery environment is showing as unformatted. Mine shows as ntfs.
    enabled.
      My Computer


  6. Posts : 24,631
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #6

    bug locker said:
    enabled.
    We need to see the full output, including the Windows RE location.
      My Computers


  7. Posts : 203
    Windows 10 pro x64
    Thread Starter
       #7

    Bree said:
    We need to see the full output, including the Windows RE location.
    Macrium reflect return error 21 when WinRE partition included in image-.jpg
      My Computer


  8. Posts : 24,631
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #8

    Thank you. Reagent shows that your Windows RE is stored on partition 5, not on that odd partition 1 that you cannot back up.

    Macrium reflect return error 21 when WinRE partition included in image-image.png
      My Computers


  9. Posts : 203
    Windows 10 pro x64
    Thread Starter
       #9

    Bree said:
    Thank you. Reagent shows that your Windows RE is stored on partition 5, not on that odd partition 1 that you cannot back up.

    Macrium reflect return error 21 when WinRE partition included in image-image.png
    What is that mean ? Is this a problem ?
    Thanks.
      My Computer


  10. Posts : 24,631
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #10

    As far as your system is concerned, no it's not a problem. You have a working Windows RE. You do however seem to have a (possibly corrupted?) unformatted dynamic partition 1. It's safe to ignore it as it plays no part in your working system (and doesn't need to be backed up).
      My Computers


 

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