Macrium reflect return error 21 when WinRE partition included in image

Hello.
When i try a full image bakup with MR that includes WinRE partition , i take an error "error code 21" (see screenshot).


Note that MR shows WinRE as "unformatted" (see screenshot).

ΝΟΤΕ : When I remove WinRE from the image backup there is no problem.
I guess that's normal. Does anyone know if this is a problem ?
(Windows pro ver 20H2 19042.870)
Thanks.

First, I have to wonder why your drive is dynamic? It should be basic.

It looks like your WindowsRE partition is damaged. Just do the image without it.

NavyLCDR said:

First, I have to wonder why your drive is dynamic? It should be basic.

It looks like your WindowsRE partition is damaged. Just do the image without it.

1) I dont know why is dynamic.I haven't changed anything on the disk. It's been like this since installing Windows.
2) WinRE works normally, I can start from there e.g by holding down Shift and selecting Restart.
3) As I wrote before, both creating image backup and retrieving it work normally (without imaging WinRE).
4) How i can test if WinRE has a problem since it works ? The only problem that occurs is this : When I enter WinRE and run the "startup repair" , I get an error of the type "repair failed , use the Windows installation disk......". Unlike this, starting the computer has no any problem.
5) As you say there is no problem if i image the system without WinRE , my question has been answered.
If you could help with the new questions I'd appreciate it.
Thanks.

Start with the command (in a command prompt with admin privileges):
reagentc /info

What is the output?

Code:

Microsoft Windows [Version 10.0.19043.867]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>reagentc /info
Windows Recovery Environment (Windows RE) and system reset configuration
Information:

    Windows RE status:         Enabled
    Windows RE location:       \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE
    Boot Configuration Data (BCD) identifier: f589e185-630f-11eb-9197-3413e83d466c
    Recovery image location:
    Recovery image index:      0
    Custom image location:
    Custom image index:        0

REAGENTC.EXE: Operation Successful.

In your Macrium Refelct screenshot, your recovery environment is showing as unformatted. Mine shows as NTFS.

navylcdr said:

start with the command (in a command prompt with admin privileges):
Reagentc /info

what is the output?

Code:

microsoft windows [version 10.0.19043.867]
(c) 2020 microsoft corporation. All rights reserved.

C:\windows\system32>reagentc /info
windows recovery environment (windows re) and system reset configuration
information:

    Windows re status:         Enabled
    windows re location:       \\?\globalroot\device\harddisk0\partition4\recovery\windowsre
    boot configuration data (bcd) identifier: F589e185-630f-11eb-9197-3413e83d466c
    recovery image location:
    Recovery image index:      0
    custom image location:
    Custom image index:        0

reagentc.exe: Operation successful.

in your macrium refelct screenshot, your recovery environment is showing as unformatted. Mine shows as ntfs.

enabled.

Bree said:

We need to see the full output, including the Windows RE location.

Bree said:

Thank you. Reagent shows that your Windows RE is stored on partition 5, not on that odd partition 1 that you cannot back up.

What is that mean ? Is this a problem ?
Thanks.