New
#1
External Hard Drive Backup Problem
I accidentally ejected my Western Digital "My Passport" backup. I unplugged from the USB port and plugged in again. My Passport now appears in Devices again. However when I go to Settings/Update/Backup the option to "Add a Drive" has vanished and when I click on More Options/See Advanced Settings the options to select the frequency of backup along with how long backups should be retained and the facility to select files to be backed up has vanished as well. I have never used The My Passport software relying on Win 10. I am assuming this is something to do with ejecting the hardware but I need to know how to restore the advanced options and Add a Device. Help please. Win Version 20H2