Can't restore Win10 - can't 'see' <windowsimagebackup>.

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  1. Jasong222's Avatar
    Posts : 25
    Win 10 Home
       #1

    Can't restore Win10 - can't 'see' <windowsimagebackup>.


    Hello everyone- Having a problem restoring a Win10 "backup and restore" save. W10 won't see it, and I think possibly there are some files missing. I'm super frustrated and hopefully someone here can help! Thanks in advance!

    Basic details:

    Lenovo 720s Laptop
    Win 10 Home
    I used 'backup and restore (system 7)'
    I can't get Windows to see the <windowsimagebackup> folder (<wib> from now on)
    There might be some files missing. I only have the <wib> folder, not the other two files, mediaID and <machinename>. <wib> is untouched and intact. No missing files inside that.
    Have tried 'everything'
    <wib> is on the root drive of USB

    Long Version (As briefly as I can, lol...):

    Ok, so last November I made a backup using the System 7 "backup and restore" functionality that's in Windows 10. I see now that people don't like it, but, it's always worked for me. Although I haven't had to actually use it for a couple years.

    Yesterday, my computer started glitching and booting to diagnosis/recovery. I think the drive is fine, I was playing around with a USB dock and a Keyboard/Mouse switch (KBM switch), two monitors and a bunch of hard drives. I think that I got some cables crossed and had both ports from the KBM switch going into the laptop, and was just plugging and unplugging lots of stuff. Laptop started to glitch. I ran a CrystalDiskInfo and the drive is 94% all green (blue?).

    Tried various recovery things and couldn't get them to work. Hiren, HirenPE, "AllinOne", etc. I changed the bios to legacy and got them to mount, just... either didn't see what I was looking for (chkdsk, scan, etc.), couldn't find anything useful, or couldn't get to the C: drive. At any rate, I gave that up and figured I'd just bite the bullet and restore. So I reinstalled 10, fresh.

    But now I can't get backup and restore to 'see' the backup I made in November. Here are, I think, the relevant details:

    - After I made the backup last November, I did move the <windowsimagebackup> folder from it's original location. I had it stored on a usb external drive. I have moved it to the root directory of that external drive.

    - I only have the <wib> folder. I notice that with older system/restore backups there are two additional files. A folder <machine name> and a file "MediaID". For whatever reason I don't have those for this most recent backup. There are similar folders inside the <wib> folder, but I don't know if they are the same or not. It's unlikely that I moved them there, but possible. I try to keep these files as original and 'untouched' as possible.

    - I do not know the windows version number. I know it was at least 1903, and I'm pretty sure it is not the most recent one that's available now. I tend to wait until Windows forces me to update, and I believe there was one new available than the one that I had.

    -I did try to 'fool' the system into seeing the folder. I created a new backup with my newly installed system, and then swapped out the <wib> folder. For the other two files, <machinename> and MediaID, I tried using the ones that were created with the new backup, and also tried copying some of the files from within the <wib> saved folder from a couple months ago. Neither worked.

    - I copied the november <wib> folder over to a different drive that has no other backups stored on it at all. This didn't work. The backups were all stored several folders deep, but either way, didn't work.

    My questions -

    1- What do? Any way around this?
    2- I saw there are two .vhdx files in the <wib> folder. Is there any way to... dunno. Turn them into .isos, image or mount them and then clone that over to my C drive?

    I'm mostly concerned about my installed applications and windows settings. And the settings for my installed applications, lol. I tweak my settings heavily and do NOT look forward to doing that again. I am not missing any actual files. docs, media, etc. are all saved. It's only the system stuff I'm worried about.

    Any help?

    Thanks in advance!
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  2. dalchina's Avatar
    Posts : 30,630
    Win 10 Pro (1903)
       #2

    Hi, many many times on this site you will find it stated that MS has effectively deprecated this (hint- Windows 7) and recommends users use 3rd party programs for disk imaging - Macrium Reflect is very frequently recommended here (free/paid versions available).

    The approach I use when clean installing and configuring is to create a disk image as early as possible, keep simple notes on changes, update my image set (differential image) and continue that process.

    I also have a System Restore point scheduled to be created daily (tutoral available).
      My Computers

  3. Jasong222's Avatar
    Posts : 25
    Win 10 Home
    Thread Starter
       #3

    dalchina said:
    Hi, many many times on this site ...

    I also have a System Restore point scheduled to be created daily (tutoral available).

    Yes, I've heard that. And- Windows 10 continues to include it. It's always worked for me previously so it never crossed my mind to look for another option.

    And- This is a bit moot at the moment as my first priority is to get me back up and running.

    Thanks-
      My Computer

  4. dalchina's Avatar
    Posts : 30,630
    Win 10 Pro (1903)
       #4

    https://support.microsoft.com/en-us/...a-c5eac1ce9d9c

    has a section starting
    Restore a backup made on another computer

    Restore Windows Backup in Windows 10
    says
    The Backup and Restore (Windows 7) feature (aka: Windows Backup) was originally included in Windows 7. It was deprecated in Windows 8 and removed in in Windows 8.1, but has been included in Windows 10.
      My Computers

  5. Jasong222's Avatar
    Posts : 25
    Win 10 Home
    Thread Starter
       #5

    dalchina said:
    https://support.microsoft.com/en-us/...a-c5eac1ce9d9c

    has a section starting
    Restore a backup made on another computer

    Restore Windows Backup in Windows 10
    says
    Hi, thank you for the post. I have seen those links, or ones very similar. They detail the standard process for restoring. That's the process that's not working for me. I cannot get Windows to list the November backup on the "Select the backup that you want to use" window. And that second link seems to be for individual files, not images. Either the backup doesn't show, or if I go through one of the 'browse' options, it takes me only to individual files. And, it starts it some 'user/backup' folder that really I have no idea what it is or where it is, but it's not looking for a system image. Not looking for a <wib> folder. Unless I'm missing something with it. But I went down that path a couple times.

    edit: It was the quality of information on those links, and of someone's response on a similar thread that caused me to sign up and post here!
      My Computer

  6. SIW2's Avatar
    Posts : 1,732
    trying to install win10
       #6

    2- I saw there are two .vhdx files in the <wib> folder. Is there any way to... dunno. Turn them into .isos, image or mount them and then clone that over to my C drive?
    Yes. That is one of the advantages of windows image . Ther are many ways to do it.

    One way is with diskgenius ( free version). It runs fine in/from winpe with no extra dependencies.

    Click Disk>Open Virtual Disk

    Browse to the .vhdx. Select a partition.Clone it to the target partition.
      My Computer

  7. SIW2's Avatar
    Posts : 1,732
    trying to install win10
       #7

    Click Disk>Open Virtual Disk File



    Can't restore Win10 - can't 'see' &lt;windowsimagebackup&gt;.-open-vd-.jpg


    A browse window opens. Browse to the .vhdx file and select open



    Can't restore Win10 - can't 'see' &lt;windowsimagebackup&gt;.-select-vd-.jpg


    It loads in the left pane of diskgenius. RT Click on the partition you want to clone and select clone partition.


    Can't restore Win10 - can't 'see' &lt;windowsimagebackup&gt;.-clone-part-vd-.jpg
    Last edited by SIW2; 28 Jan 2021 at 15:54.
      My Computer

  8. Jasong222's Avatar
    Posts : 25
    Win 10 Home
    Thread Starter
       #8

    SIW2 said:
    Yes. That is one of the advantages of windows image . Ther are many ways to do it.

    One way is with diskgenius ( free version). It runs fine in/from winpe with no extra dependencies.

    Browse to the .vhdx. Clone it to the target partition.
    (Edit- I see that you did post some pics. Thank you! Very helpful. This a bit outside my comfort/competency level. But not outside my curiosity to try, lol...)

    Ok, wow. Excellent. This sounds promising. I hope this isn't a big ask, but could you lay out the general steps? I think I can figure out the details, I just want to make sure I don't get hung up half way through. And that if I ask a friend for help that I know what I'm asking for.

    It sounds like it will be something like:

    Install WinPE on a flash drive(?)
    Put DiskGenius on the drive as well
    (*That step will be hard. I don't really know how to use command line unless I'm copy/pasting text from instructions. But I have friends I can ask)
    Boot the PC
    "Use DiskGenius" to..... (?) Copy? Mount on another usb or hard drive(?) etc. etc.
    Clone that previous step over to the C drive.


    Questions:

    I notice there's two main partitions for this. The C drive and a... 'efi boot partition' or something like that. Will this work with both those paritions?

    Will I lose the recovery partition that's on the drive? Or I guess the D drive also, for that matter...

    This might be good, as I kinda want to upgrade the ssd that's in there to a larger size. This seems like a good time to maybe do that... Tangential question - Can I upgrade the ssd while doing this? The drive is an NVME m.2 and I do NOT have an external bay to plug it in. No, no, never mind. It should be fine. Restore the drive, image it. Swap out. Copy image over to new blank drive. At any rate it's a separate question that I don't have to deal with now. Probably shouldn't, actually.

    Edit2: Follow up question - There are more files in the <wib> folder than those two hard drive image files. Is it known what I would be losing by using this method? What's in all those other files?
      My Computer

  9. SIW2's Avatar
    Posts : 1,732
    trying to install win10
       #9

    Free Download DiskGenius Online

    You could extract the portable version from the zip file onto a usb stick .

    Boot up win10 winpe/winre/installation media. ( you could have extracted diskgenius onto the same usb or a different one)

    When you have booted into winpe, Open a cmd prompt.

    Type notepad ( then press enter)

    When notepad pops up, click File >Save and select All Files in notepad dropdown

    then you can browse to the usb stick and run Diskgenius.exe

    Then do exactly what is in post #7 above.

    I have done it several times.
      My Computer

  10. Jasong222's Avatar
    Posts : 25
    Win 10 Home
    Thread Starter
       #10

    SIW2 said:
    Free Download DiskGenius Online

    <snip>

    I have done it several times.
    Oooh. Ok, I think I get it.

    • "Extract the portable version" - You mean of WinPE.
    • Put diskgenius on a different usb. - Good, that's easier for me to understand. Also means that WinPE should have an easy to use interface.
    • Notepad - This confused me, but now it sounds like this is just to get directory information so that I know where to go to launch diskgenius.



    Those are the big 'worry points' for me. After that I should be mostly ok. Assuming that I can do this with the 'efi' partition, etc.

    Continuing to sound promising! Will try this over the next day or so. And have a more competent friend and I can reach out to.

    Just repasting this question - not that important, actually as anything is better than what I have now. But- There are more files in the <wib> folder than those two hard drive image files. Is it known what I would be losing by using this method? What's in all those other files?
      My Computer


 
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