Problem with Macrium Reflect Back up times.

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  1. Skofab
    Posts : 253
    Windows 10 64 Bit
       New #1

    Problem with Macrium Reflect Back up times.


    Hi everyone
    having a problem with macrium backup.
    I have it set to do a image full backup every day (and have done this for years) Usual time for this was approx 16 minutes. Never had a problem, and have lost count of the times it has got me back on the road in times of trouble.
    Now, suddenly it is taking 4-5 hours to get near the end of this task.
    The only changes made recently was the installation of Norton 360 deluxe. I have excepted the reflect bits in the Norton settings in case this was the cause of the problem - no success.
    Your thoughts appreciated
    Windows 10 64 bit Version 2004 (OS build 19041.508)
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  3. Ghot
    Posts : 23,292
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       New #2

    Are you backing up to internal or external source?
    How much data on the C: drive?
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  4. Skofab
    Posts : 253
    Windows 10 64 Bit
    Thread Starter
       New #3

    Hello Ghot
    thanks for your response.
    My C:\ drive shows 728Gb free of 930GB - therefore image equates to approx 200Gb

    this is being backed up to an internal drive which is 941Gb free of 1.81 TB
    Be mindful of the fact that for ages it has only taken appro x 15 - 18 minutes max to backup.
    Hope this is of help
    C
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  6. Ghot
    Posts : 23,292
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       New #4

    @Skofab

    Well, you can get Crystal Disk Mark and test both drives (source and destination), to test the drive's speed.
    Download – Crystal Dew World

    The zip file is the portable version.

    You could also uninstall/reinstall Macrium Reflect, to see if IT is the problem.
    Then open a command prompt as Admin and type: sfc /scannow
    ...space between sfc and /scannow. This will determine if Windows is being weird.

    If none of that, clears things up, then it may BE Norton 360. Triple check all it's settings and exceptions. Maybe you missed an exception.
    Macrium only has one service and one process.
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  7. Farvatten
    Posts : 915
    Windows 10 Pro 64bit 22H2 19045.3324
       New #5

    Skofab said:
    Now, suddenly it is taking 4-5 hours to get near the end of this task.
    You may already have looked here....

    But if you look at the very end of each log under the Reflect tab labeled [ Log ] you'll see the IO performance which might help diagnose the bottle neck.

    Also under the the very top menu bar, not the tabs, in the 'Backup' drop down is 'Disk Write Perfomance...' which lets you test real time without doing an actual backup.

    I have to say 200 G in ~15 minutes sounds pretty fast. Are these internal SSD's?
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  8. Bree
    Posts : 31,692
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #6

    Skofab said:
    I have it set to do a image full backup every day (and have done this for years) Usual time for this was approx 16 minutes. Never had a problem, and have lost count of the times it has got me back on the road in times of trouble.
    Now, suddenly it is taking 4-5 hours to get near the end of this task.....
    Skofab said:
    My C:\ drive shows 728Gb free of 930GB - therefore image equates to approx 200Gb
    this is being backed up to an internal drive....

    16 minutes is remarkably fast for imaging 200GB. Your specs say your cpu is a 2nd gen. i3, but even my fastest machine with a 6th gen. i7 and an SSD for its C: drive takes nearly an hour to make a Full image of slightly less than 200GB from the source drive, according to its logs.

    Imaging Summary
    --------------------------------------------------------------------------------
    ...
    Total Selected: 181.97 GB
    ...
    --------------------------------------------------------------------------------
    Destination:
    Backup Type: Full
    ...
    I/O Performance: Read 1.7 Gb/s - Write 1.2 Gb/s
    --------------------------------------------------------------------------------
    Image and Verification Completed Successfully in 00:50:05
    --------------------------------------------------------------------------------


    Your 16 minutes to completion is more typical of a Differential or Incremental image. Are you sure you were previously doing a Full image? You can check that in Macrium's logs for your previous images. Here's that same machine of mine performing an Incremental.

    Imaging Summary
    --------------------------------------------------------------------------------
    ...
    Total Selected: 210.13 GB
    ...
    --------------------------------------------------------------------------------
    Destination:
    Backup Type: Incremental
    ...
    --------------------------------------------------------------------------------
    I/O Performance: Read 1.5 Gb/s - Write 1.5 Gb/s
    -------------------------------------------------------------------------------
    Image and Verification Completed Successfully in 00:15:16
    -------------------------------------------------------------------------------
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  9. Skofab
    Posts : 253
    Windows 10 64 Bit
    Thread Starter
       New #7

    Thanks for your thoughts everyone.
    I just recorded what was indicated, and did not realise the significance.
    Its just dawned on me that my usual space used on C:\ was normally an indicated 85GB

    The big mystery is where and what is all this addition data come from? Will investigate, but ideas welcomed
    Regards
      My Computer
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  10. Bree
    Posts : 31,692
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #8

    Skofab said:
    The big mystery is where and what is all this addition data come from? Will investigate, but ideas welcomed
    Just upgraded to 2004? Now got a Windows.old folder?
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  12. Skofab
    Posts : 253
    Windows 10 64 Bit
    Thread Starter
       New #9

    Good thought Bree, but windows.old long since gone
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  13. ignatzatsonic
    Posts : 2,487
    Windows 10 Home, 64-bit
       New #10

    Anti-virus/Maintenance apps have been known to run away and chew up space, so I'd try to home in on Norton.
      My Computer
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