New
#21
Continually mash F12 on startup to reach the one-time boot menu.
I've made some headway in knowledge but not anywhere near a solution. I now understand why the macrium usb boot drive behaves differently than Kyhi usb drive or Windows install disk. I made the macrium from a different laptop ( i know I should have done it per laptop). This one was missing the Intel Rapid Storage Technology (IASTORAV.sys) driver. When I add it manually to the macrium boot drive , I get consistent behavior across all my different boot devices ie BSOD with page fault in non paged area - iastorav.sys.
Before I start dismantling this laptop, any ideas on how to solve this? It sure does sound like if I can restore an older image I can be mostly functional til i buy a new ssd.
Please update the progress with post #20.
If you can open windows RE command prompt then troubleshooting can be performed.
Hi zbook,
As I mentioned in post #1, I cannot boot (3 different recovery usb and main drive either). So cannot answer most of your requests in post #20. As for ram modules and drives, I have to take the laptop apart to take a look. Hoping to delay this as someone might have software ideas. As for ubuntu, it's a great idea but I need to purchase another usb stick to do it.
Hoping someone has ideas about iastorav.sys. I think dalchina also suggested to remove the main drive and see if it boots.
Were you able to run the Dell preboot diagnostics > post images into the thread
Opening Windows recovery on the computer or using a bootable Windows 10 iso enables troubleshooting iastorav.sys.
Was the Macrium boot USB inserted when you tried F12?
If not then the boot media needs to be inserted, restart the PC & spam F12 to (hopefully) start from the USB.
Yes, if you’re attempting to boot the Macrium rescue media you should see this.
You then should also see the images if the backup drive is connected, if the restore cannot find the hard drive then the drive on which Windows is installed has failed.