External backup drive not recognised in Macrium rescue environment

I'm hoping someone can help. I am using macrium reflect (the free version, ver 7.2 build 4971), which I like except for some problems. Unfortunately Macrium does not allow help for free version users in their support forum. so I posted here on 10forums last week, before I knew about this subforum, which is much more appropriate.

I use Win 10 pro 2004, updated to latest status.

Here's the really weird problem:

First, note that I have 3 external drives (in enclosures with jmicron chipsets), which work perfectly in all situations, both normally booted and by booting the rescue media.

But I also have this dadburn new USB/SATA adapter which is the main problem. This adapter works fine in a normally booted windows 10 session. BUT, If I boot the macrium rescue flash drive (it's winRE based I believe), it DOES NOT see this adapter (used with any HDD or SSD attached). It DOES see it if plugged into USB 2 ports, but never with my USB 3 ports.

This adapter is a "Qicent" brand, model AD20U3 . It physically appears similar to Orico model 20UTS, and I think Qicent is just a brand owned by orico.

HWINFO shows this:
Device Manufacturer: Norelsys
Product Name: NS106X

I think Hwinfo is just reporting the chip inside the Qicent AD20U3 adapter.

Again, it works flawlessly in normally booted windows 10 session , but not with the macrium Winre rescue environment. I've tried adding all sorts of drivers to the macrium before creating the rescue usb flash drive, but I don't know which ones are important. I really don't know what I'm doing :)

I would really appreciate anyone's help with this.

Since both Windows and Macintosh are involved I would look at a USB drive that mentions both versions on the packaging. The formatting may be as exFAT, Mac doesn't do well with NTFS. The interface on the the WDC My Book drives I have managed the functions and MR may have to deal with that. Obviously the easiest but not cheapest method is to use separate drives. [My Mid-2010 MacBook Pro died last year.]

No problem.