Can't create System Image using the built-in image creator

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  1. cgrim1985's Avatar
    Posts : 59
    Windows 10 Pro 64 Bit
       #1

    Can't create System Image using the built-in image creator


    When I try to create a system image by going to Control Panel in Large Icon View>Backup and Restore (Windows 7) >Create a system image>select the backup location and press next, it ask me to confirm my settings then I hit Start Backup and when I do it says "Preparing to create backup" and the progress bar starts going up but I eventually get the error message below. I have tried saving the backup to a external hard drive and even a USB Flash drive, but get the same error message (Below). I don't use my computer during the time when it tries to create the system image, help!

    The backup failed.
    The operation timed-out before the shadow copy was created on the storage location. (0x80780036)

    Additional Information:
    The shadow copy provider timed out while flushing data to the volume being shadow copied . This is probably due to excess activity on the volume. Try again later when the volume is not being used so heavily. (0x80042313)
    Windows Version number: Windows 10 Pro version 2004 (OS Build: 19041.388) and current up to date.Can't create System Image using the built-in image creator-windows-image-error.png
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  2. dalchina's Avatar
    Posts : 30,478
    Win 10 Pro (1903)
       #2

    Backup and Restore (Windows 7) is deprecated, not developed, not supported.

    Many tenforums members prefer Macrium Reflect (free/paid) + external storage for image files. This is maintained and supported, and updated several times during the year. It's far more robust and offers more features.

    Even MS recommends the use of 3rd party tools. See also
    https://answers.microsoft.com/en-us/...d-f09f6aa42df3

    Turning to your error message- the mention of shadow copy suggests creating a System Restore point may be problematic. I suggest you try that to see if you also get a VSS-related error, in which case that may point to an appropriate area needing repair.

    VSS_E_FLUSH_WRITES_TIMEOUT (0x80042313): The shadow copy provider timed out while flushing data to the volume being shadow copied. This is probably due to excessive activity on the volume. Try again later when the volume is not being used so heavily.
    see:
    Unitrends Support
    - which has a suggested resolution.
      My Computers

  3. cgrim1985's Avatar
    Posts : 59
    Windows 10 Pro 64 Bit
    Thread Starter
       #3

    Okay thanks I'll give Macrium Reflect a try!
      My Computer

  4. cereberus's Avatar
    Posts : 12,037
    Windows10
       #4

    cgrim1985 said:
    Okay thanks I'll give Macrium Reflect a try!
    See this nice tutorial.

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html


    Quite a few others as well in tutorial section
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  5. cgrim1985's Avatar
    Posts : 59
    Windows 10 Pro 64 Bit
    Thread Starter
       #5

    cereberus said:
    See this nice tutorial.

    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html


    Quite a few others as well in tutorial section
    Okay thanks!
      My Computer

  6. f14tomcat's Avatar
    Posts : 53,644
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #6

    cgrim1985 said:
    Okay thanks I'll give Macrium Reflect a try!
    The free version should be more than adequate for your needs. It's the one we recommend the most. Tons of help available from members here and the tutorials.

    Macrium Software | Macrium Reflect Free
      My Computers

  7. cgrim1985's Avatar
    Posts : 59
    Windows 10 Pro 64 Bit
    Thread Starter
       #7

    f14tomcat said:
    The free version should be more than adequate for your needs. It's the one we recommend the most. Tons of help available from members here and the tutorials.

    Macrium Software | Macrium Reflect Free
    Thanks and I did download the free version.
      My Computer

  8. dalchina's Avatar
    Posts : 30,478
    Win 10 Pro (1903)
       #8

    Do check you can create a restore point- Macrium relies on VSS as well, so would be good to know you don't have a problem there.
      My Computers

  9. f14tomcat's Avatar
    Posts : 53,644
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #9

    If needed, Macrium does have a VSS Fixer tool built in.

    Can't create System Image using the built-in image creator-2020-07-16_08h15_49.png
      My Computers

  10. cgrim1985's Avatar
    Posts : 59
    Windows 10 Pro 64 Bit
    Thread Starter
       #10

    dalchina said:
    Do check you can create a restore point- Macrium relies on VSS as well, so would be good to know you don't have a problem there.
    I can create restore points just fine and in fact Macrium Reflect created its own restore point.

    f14tomcat said:
    If needed, Macrium does have a VSS Fixer tool built in.

    Can't create System Image using the built-in image creator-2020-07-16_08h15_49.png
    Okay I might give Macrium's build in VSS fixer tool a try
      My Computer


 
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