Can't create System Image using the built-in image creator

When I try to create a system image by going to Control Panel in Large Icon View>Backup and Restore (Windows 7) >Create a system image>select the backup location and press next, it ask me to confirm my settings then I hit Start Backup and when I do it says "Preparing to create backup" and the progress bar starts going up but I eventually get the error message below. I have tried saving the backup to a external hard drive and even a USB Flash drive, but get the same error message (Below). I don't use my computer during the time when it tries to create the system image, help!

The backup failed.
The operation timed-out before the shadow copy was created on the storage location. (0x80780036)

Additional Information:
The shadow copy provider timed out while flushing data to the volume being shadow copied . This is probably due to excess activity on the volume. Try again later when the volume is not being used so heavily. (0x80042313)

Windows Version number: Windows 10 Pro version 2004 (OS Build: 19041.388) and current up to date.

Okay thanks I'll give Macrium Reflect a try!

cereberus said:

See this nice tutorial.

https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html


Quite a few others as well in tutorial section

Okay thanks!

f14tomcat said:

The free version should be more than adequate for your needs. It's the one we recommend the most. Tons of help available from members here and the tutorials.

Macrium Software | Macrium Reflect Free

Thanks and I did download the free version.

dalchina said:

Do check you can create a restore point- Macrium relies on VSS as well, so would be good to know you don't have a problem there.

I can create restore points just fine and in fact Macrium Reflect created its own restore point.

f14tomcat said:

If needed, Macrium does have a VSS Fixer tool built in.

Okay I might give Macrium's build in VSS fixer tool a try