Hi,
I have been using Macrium Reflect for some time (Purchased) & love the boot recovery process when it all goes wrong, lol.
However, now I am on Windows 10 2004 the boot menu fails to run (With & without the USB update image device).
Error: - 0x000000e device is missing?
I have check the BCD & all looks ok to me & with or without the Macrium boot entry.
Please advise.
In Reflect delete the current boot menu and reinstall it. I use the Win RE option shown:
Attachment 284872
Hi and thanks for jumping in.
I have, several times, added & removed the menu.Top two choices at various times.
All with the same fault (0x000000e). it's so frustrating for something so simple, when it works.
The WinRe option can fail if you have issues with the WinRe partition.
Post image of disk partitions, and also run "reagentc /info" from an admin commamd prompt.
Hi,
Disk partitions
Command results
- - - Updated - - -C:\WINDOWS\system32>reagentc /info
Windows Recovery Environment (Windows RE) and system reset configurationInformation:
Windows RE status: Enabled
Windows RE location: \\?\GLOBALROOT\device\harddisk3\partition4\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: 6759ca1d-b4c9-11ea-b3fa-c77692746d07
Recovery image location: Recovery image index: 0
Custom image location: Custom image index: 0
REAGENTC.EXE: Operation Successful.
I think that is the error?
Now how do I fix that?It should be something like
Windows RE location: \\?\GLOBALROOT\device\harddisk3\partition1\Recovery\WindowsRE
Last edited by Lottiemansion; 26 Jun 2020 at 07:58.
While disk management says Recovery in partition 1 it also says OEM.
In your C: drive do you have a folder, on the root of C:, called Recovery so;
C:\Recovery
It is a hidden folder so you need to make them visible.
Hi,
Yes, I have a recovery folder on my c drive root directory.
I have deleted the OEM recovery partition from my "D" drive & expanded to use the space.
Macrium is much faster at recovery than restarting from "Day one".
A clean install of Windows 1909 used the partition 1 recovery (After deletion of recovery partitions)
Updated 1909 to Windows 2004 is now using C:\recovery. I have also used the Windows recovery process from the installation USB device.
This all happened when I updated to 2004, as all was great on 1909 version.
So I believe that is why the reagentc /info command is showing you as using Partition 4.
Does recovery work on your machine?
The 'Device' that appears to be missing is Macrium's boot.wim image file.
When you create the Boot Menu entry in Macrium, it builds a boot.wim, places it in the C:\Boot folder and adds the appropriate bcd entry. None of that appears to have taken place on your PC. Here is how my PC looked after upgrading to 2004 and retaining a working 'Macrium Reflect System Recovery' boot entry.
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