New
#21
I used Casper for many, many years, mostly for cloning, which it did impeccably, and for infrequent image creations, also without problem. I found the technical support pretty good but switched to Macrium 7, now 8, paid version a year ago because FSS Dev had no customer forum, very little presence on line outside its own website, very rarely figured in revues or discussions of backup software and I was concerned that this pointed to a relatively small customer base and perhaps therefore little chance of help with any issues that could arise that might not be satisfactorily resolved by the developers. Macrium Reflect has a large user base, responsive support and user forum of its own and excellent support in this and other forums.