System Restore is suddenly disabled - how do I enable it?

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  1. Posts : 42,737
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #31

    Searching for ESET and VSS also gives some results... so I'm wondering if there's something going on there.
      My Computers


  2. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #32

    There are log collectors used in another Ten Forums room.
    Please run each V2 and DM and upload results directly into this thread.
    BSOD - Posting Instructions


    Find a flash drive that you can format (> or = 8 GB).

    Create a bootable Windows 10 iso 1909:

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10
      My Computer


  3. Posts : 223
    Win 10 Pro 64-bit
    Thread Starter
       #33

    dalchina said:
    Searching for ESET and VSS also gives some results... so I'm wondering if there's something going on there.
    I'm going to open a support ticket with them and see what they say.

    However, I created a restore point on Monday, and it worked fine. ESET was one of the first things I installed on my system, so it seems unlikely to be that, as if it were, I would have thought I wouldn't have ben able to create a restore point then.

    However, I'm keeping an open mind and will see what they say.

    Thanks again.

    - - - Updated - - -

    zbook said:
    There are log collectors used in another Ten Forums room.
    Please run each V2 and DM and upload results directly into this thread.
    Just running V2 now. That page gives a strong warning not to use DM unless instructed. Are you sure I should run it?
    zbook said:
    Find a flash drive that you can format (> or = 8 GB).

    Create a bootable Windows 10 iso 1909:
    Are you suggesting a reinstall Windows from scratch? If not, what?

    Thanks

    - - - Updated - - -

    zbook said:
    There are log collectors used in another Ten Forums room.
    Please run each V2 and DM and upload results directly into this thread.
    Ooh, V2 ran faster than I expected. Here is the zip file...

    BESSIE-(2020-05-21_15-33-15).zip

    Thanks
      My Computer


  4. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #34

    DM is our older log collector and collects data further back in time.

    A Windows 10 iso gives additional troubleshooting options in case steps cannot be performed using Windows.
    (It has Windows Recovery Environment (RE)).
      My Computer


  5. Posts : 223
    Win 10 Pro 64-bit
    Thread Starter
       #35

    zbook said:
    DM is our older log collector and collects data further back in time.
    Given that I only installed Windows on the PC a few weeks ago, is DM going to give anything more than V2?
    zbook said:
    A Windows 10 iso gives additional troubleshooting options in case steps cannot be performed using Windows.
    (It has Windows Recovery Environment (RE)).
    OK, thanks.
      My Computer


  6. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #36

    If it's a recent install then only run V2.

    Were you able to create a recent restore point?
    What new step(s) were made?
      My Computer


  7. Posts : 223
    Win 10 Pro 64-bit
    Thread Starter
       #37

    zbook said:
    If it's a recent install then only run V2.
    OK, done that and attached the zip file to my previous post.
    zbook said:
    Were you able to create a recent restore point?
    As I said, I created one on Monday, but when I tried yesterday, all the controls on the window were disabled and it said system restore had been disabled by administrator (which isn't true as that's me!).

    zbook said:
    What new step(s) were made?
    Sorry, not sure what you mean. Please clarify.

    Thanks again.
      My Computer


  8. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #38

    Yossu said:
    However, I created a restore point on Monday, and it worked fine.
    The question was referring to this comment.
      My Computer


  9. Posts : 223
    Win 10 Pro 64-bit
    Thread Starter
       #39

    zbook said:
    The question was referring to this comment.
    Ah, right.

    I clicked the Win button and typed "res" which showed the option to create a restore point. I clicked that, and it opened the window shown in my very first post, except that all the controls were enabled. I clicked the Create button, and it created the restore point.

    Forgot to mention that when I was running tweaking.com's repair tool (as recommended by @dalchina in post #25) I noticed a button to create a restore point. Out of curiosity, I clicked it, and it created one. Well, I don't know for a fact, as I have no way of confirming this, but it paused for about the expected time and didn't pop up any errors. By contrast, when I clicked the button to the right of that which opens the system restore window, it popped up a message box saying that system restore had been disabled by administrator. Found that curious.

    Thanks again.
      My Computer


  10. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #40

    The logs displayed 3 restore points:

    CreationTime
    13/05/2020 15:25:24
    17/05/2020 13:42:28
    18/05/2020 12:00:43


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Use this link as needed when posting results:
    How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com

    13) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10

    14) Windows had found problems with the file system for Windows recovery

    Code:
    Checking file system on \Device\HarddiskVolume3
    Volume label is Recovery.                                     
    Windows has found problems that must be fixed offline.

    15) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of

    16) Download and install Minitool Partition Wizard > click launch > post an image of the results into this thread
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com

    17) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    18) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US


    19) Check for an updated GPU driver:

    Code:
    Name                    : AMD FirePro W4100 (FireGL V) Graphics Adapter
    DeviceID                : VideoController1
    PNPDeviceID             : PCI\VEN_1002&DEV_682C&SUBSYS_2B1E1028&REV_00\6&3334B688&0&0010000A
    VideoProcessor          : AMD Radeon Graphics Processor (0x682C)
    CurrentRefreshRate      : 60
    VideoModeDescription    : 1920 x 1080 x 4294967296 colors
    AdapterRAM              : 2147483648
    DriverVersion           : 15.200.1045.0
    InfFilename             : oem7.inf
    InstalledDisplayDrivers : aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
    InstallDate             : 
    DriverDate              : 22/06/2015 01:00:00
    Status                  : OK
    StatusInfo              : 
    LastErrorCode           : 
    ErrorDescription        : 
    
    Name                    : AMD FirePro W4100 (FireGL V) Graphics Adapter
    DeviceID                : VideoController2
    PNPDeviceID             : PCI\VEN_1002&DEV_682C&SUBSYS_2B1E1028&REV_00\4&2283F625&0&0019
    VideoProcessor          : AMD Radeon Graphics Processor (0x682C)
    CurrentRefreshRate      : 60
    VideoModeDescription    : 1920 x 1080 x 4294967296 colors
    AdapterRAM              : 2147483648
    DriverVersion           : 15.200.1045.0
    InfFilename             : oem7.inf
    InstalledDisplayDrivers : aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
    InstallDate             : 
    DriverDate              : 22/06/2015 01:00:00
    Status                  : OK
    StatusInfo              : 
    LastErrorCode           : 
    ErrorDescription        :
      My Computer


 

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