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Maybe check running processes just to be sure:
Process Explorer + VirusTotal (to check all processes with 50+ AV's) - Windows 7 Help Forums
Maybe check running processes just to be sure:
Process Explorer + VirusTotal (to check all processes with 50+ AV's) - Windows 7 Help Forums
Consider that you might have a virus on your machine. Some can disable System Restore.
This might explain why simple fixes aren't working, and the multiple changes you now find.
Otherwise try running Tweaking.com's free cautious repair tool following the preparatory steps.
Select only the repairs you might need e.g.
Remove policies set by infections
Reset service permissions
Repair Volume Shadow copy
Set Windows services to default
Last edited by dalchina; 20 May 2020 at 15:30.
Just done that, no difference.
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Did that, no difference.
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I do have an external drive, which I use for immediate backups (also have a cloud backup). I unplugged that and rebooted, but no joy.
No USB keys in.
Thanks again. Where do we go now?
Personally don't have a clue. If you like you could try a fix bundled with a program that I use. It's free but there's a nag screen when closing the program.
You'll find those in the systemrepair section on the home screen.
UVK - Ultra Virus Killer
How did you verify your system is virus-free?
If you create a new user for test purposes, do you have the same problem?
If you do, but not otherwise, try an in-place upgrade repair install which keeps all progs, data and most settings. Tutorial available.
Thanks, tried that, no difference.
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I have ESET Endpoint Antivirus, which I've always understood to be one of the better ones. Apart from the ongoing watch it keeps on my computer, I did a manual scan following your ideas, and that also showed up clean.
Before I do that, will this cause me any problems? I seem to remember with a previous version of Windows (can't remember exactly which one) that if you did this, the original Administrator user disappeared. As I only have the one user on the machine, and that's the one set up for my work, I don't want to risk anything going wrong.
Why can't I try this without creating a new user? As it happens, the thought occurred to me whilst UVK was doing its scan. Not sure how a new user would make any difference.
Thanks again
No.Before I do that, will this cause me any problems?
You can. But you haven't yet grasped the logic.Why can't I try this without creating a new user?
An in-place upgrade repair install almost certainly does not repair things specific to a user profile. Therefore it follows that if you care to establish whether the problem is common or not to two user profiles, and it turns out that it is not, you would have saved yourself the trouble of performing an in-place upgrade repair install which would have been a waste of time.
This is well understood by most members here, and is my common practice.
Now a little research gives:
Restoration of system does not work with ESET - ESET Internet Security & ESET Smart Security Premium - ESET Security Forum
Can't perform system restore - ESET Internet Security & ESET Smart Security Premium - ESET Security Forum
These are older issues with ESET (it's not a commonly used AV, I think) so you may want to see if there's anything recent on that.