Help With Macrium Reflect - VSS Errors

Hi, what's your Windows build number? The forum prompted you for this so we don't have to keep asking.

Suggest you start with basics:
a. Disk- Run HDTune v2.55 (free) - Health and Error Scan tabs.
b. If ok run
chkdsk c: /scan
from an admin command or Powershell prompt
c. If ok similarly run
sfc /scannow

and post the summary result.

If those pass, your physical disk and file system and system files are ok.

See e.g.
[SOLVED] Recurring VSS error in event log with event ID 12293 - Windows Server - Spiceworks
- makes reference to truecrypt volumes; similar could apply to veracrypt.

(I searched using your error message
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if volume is supported. [0x8000ffff] [hr = 0x8000ffff, Catastrophic failure ]
)
More if needed:
TeraByte Unlimited Knowledge Base

You could try Tweaking.com's free repair tool following the preparatory steps, and run repair 18 (VSS). Be selective.

@jmsnyc -

What version of and type Macrium Reflect are you running?

Thanks.

jmsnyc said:

Hi. Thanks. I am on Macrium 7.2.4859 . I believe it is the latest.

Hi. Please do this - I need a baseline install.

1. Uninstall Macrium Reflect cleanly - everything. (Not your backup images!)
2. Make sure there are no files left over from the uninstall - check Program Files, AppData, ProgramData folders. (View hidden files.)
3. Download CCleaner portable and run "registry" ensure that no all Macrium entries are cleaned.
4. Reboot system.
5. Install the latest revision above.
6. Reboot, start MR, configure your options and test.

Note:

Bug fixes and Improvements v7.2.4859 - 23rd April 2020

• File and Folder Backup
  We've excluded MS Volume Shadow Copy from participating in backups of removable drives. Previously, a File and Folder backup would report VSS errors before continuing if folders on a removable drive, such as a Flash drive, were included. VSS is not supported on removable media.
• MS Exchange
  Some customers have reported an application crash when running MS Exchange incremental backups. This has been resolved.
• GPT Disk Layouts
  We've added an additional check to allow the GPT partition table to contain gaps when loading disk layouts in Reflect. It's possible that GPT partition tables can be non-contiguous if the disk has been formatted or updated using Linux.
• Rescue Media
  
  
  • To distinguish between multiple Ethernet Adapters with a similar name, the Windows PE Network Adapter dialog now shows the MAC address of each adapter.
  • Changing the rescue media staging area volume would not always remove all the files on the old volume. This has been resolved.
  • If a new edition of Reflect is installed, e.g, Workstation to Server, the Rescue Media Builder will now prompt for a rebuild of the rescue media.
  
  

Post back and advise.

Thanks.

Bug fixes and Improvements v7.2.4859 - 23rd April 2020

• File and Folder Backup
  We've excluded MS Volume Shadow Copy from participating in backups of removable drives. Previously, a File and Folder backup would report VSS errors before continuing if folders on a removable drive, such as a Flash drive, were included. VSS is not supported on removable media.

@jmsnyc -

What is the exact error in Windows 10?

Well, I'm able to create a full image and save it on a external drive, no problem.
Seems that the problem may not involve Macrium, if you can't create a simple restore point.

Try this -

How to fix Windows 10 VSS Errors and resume system backup

Post back.

Thanks.

User needs to repair VSS on system or deal with any incompatibilities created as a result of using encryption software.

My post above attempted to address that.