Quite!
Well the pc is running from the original SSD and it appears in both Disk Management and 'This PC' but isn't given as an option when I run Acronis.
Here's how it appears in 'This PC'
Here's what it looks like. There is no wording on the sticker apart from 'Lenovo' but it is obvious from looking at the sticker that it is a tamper-proof one and the whole point of its placement is to stop you removing the OEM-fitted SSD in the adapter.Anibor said:
Art
You are right about the SSD. My post was based in my experience with a different Lenovo laptop.
About the drivers: some drivers that are installed in Windows may not exist in the boot UFD. This is why sometimes is necessary to add drivers to the WinRE/PE boot medium, either when it is created (better), or when it is used.
I have not used Macrium recently, but as I remember it manages this problem well, reports if there are problems with the drivers. Donīt know about Acronis, I only used it for a short time some years ago (I now use Terabyte programs regularly, Macrium from time to time).
I think some are getting sidetracked - replacing the SSD isn't the issue.... getting a clone program (Acronis) to read the drive is the main issue.
@ArthurDent, to be clear the "C" drive is the drive you wish to clone? The drive not seen by Acronis? I asked the question before - what version of ATI (Acronis True Image)?
Also can you post a screen shot of Acronis not seeing the drive?
Art,
When booting from an Acronis boot USB, it does not have the refined capability of detecting drives that Windows does.
- It cannot detect all types of connection. I believe that you have said that your computer specs do not identify the connection you have used for this extra drive so there might be something strange about it.
- I have one computer with an HDD connected in place of a DVD drive and the Acronis boot USB cannot see that either [even though, when booted into Windows, the drive is detected properly by Device mgr, Disk mgmt, File explorer and all applications].
- I take it that you are just doing this as a training & system-proving exercise. You don't have to boot from their USB to make an Acronis image.
- If I understand you correctly, you have bought Acronis i.e. you are not running one of the free sawn-off versions such as ATI WD Edition or Seagate's DiscWizard. If so, ask Acronis support about the problem. I have found them to be very helpful in the past.
- Acronis support will want to see the SystemReport that you can opt to create when booting from their USB. Your version might also have a SystemReport capability - possibly within the full application's Tools, All tools section [but the location varies with version]. Make sure you label both well so they do not misunderstand which is which.
And I know you cannot take a screenshot, as someone else asked, because you are booting from the USB but a photo should do instead.
Denis
The OP is asking about cloning, not booting....
There's no reason Acronis can't do this unless there's an issue elsewhere. Been using Acronis for years and it's never failed in detecting a drive. Here's all the drives (SATA NVME) in my system as seen by ATI 2018....
And the OP was talking about cloning, not booting....
sygnus
If the OP has moved on from this issue [post #3] then my last post was not of any use.
Your diagram shows the full ATI rather than its boot USB version. I have also never had the full ATI fail to detect any drive.
Denis
Art,
Just where do things stand at the moment. Are you still interested in the boot - drive detection issue?
[If not then I have failed to understand the subsequent posts.]
Denis
Hi folks.
To sum up ...
I'm still were I was at post #3 this thread.
I'd like to clone (or image - what's the difference?) the SSD as fitted to the machine when purchased - what I have referred to in this thread as the OEM SSD.
I have used, several times in the past, Acronis True Image.
For some reason (can't remember now, so much has happened) I purchased the up-to-date copy Acronis 2020 at the end of January.
I want to make a copy of the OEM SSD to mitigate against future failures.
I made an Acronis USB bootable drive - using this in the laptop, this is what I get:
I only get two choices for the source disk:
Disk 1 (the USB Flash Drive that Acronis is on)
or Disk 2 the SSD occupying the (originally empty) m.2 socket on the motherboard which is labelled 'JSSD2'.
It doesn't see the OEM SSD which is still sitting in the original m.2 socket (the one with the anti-tamper label and labelled 'JSSD1') which has the OS and programs on.
I shut the machine down, remove the USB flash drive (and incidentally replace the SD card for backups - subject of another thread) and boot the machine into windows.
This is what Disk Management sees:
Both pictures taken on my phone so no 'editing' of the image or other skullduggery!
Disk 0 - a 512GB disk sitting in the (originally empty) m.2 socket labelled 'JSSD2' on the mobo
(see the picture of the mobo here: New Laptop - empty m.2 socket - doesn'r recognise SSD (you'll need to scroll to the bottom of the thread)
Disk 1 - the 256GB OED SSD that I am trying to clone sitting in the original m.2 socket (the one with the anti-tamper label and labelled 'JSSD1')
Disk 2 - the 256GB SD Card that Denis (Try3) has helped me with to automatically backup documents.
There isn't anything else.
There are several things I don't get.
1) Booting into Acronis from the USB, Acronis can't see the OEM SSD - the one with the OS and programs on.
2) When booted into Windows, the OEM SSD (in m.2 socket JSSD1) is recognised by the system as Disk 1 but the larger disk in the slower m.2 socket labelled 'JSSD2' is recognised by the system as Disk 0 (presumably with a higher priority??)
3) In order to boot from the USB, I have to hit F2 on startup to enter BIOS, go to the BOOT tab and move the USB drive to the top of the list, F10 Save & Exit and restart.
When I next want to run off the USB I have to go through the whole process of re-ordering the BOOT priority as 'Windows Boot Manager' has been moved to the top of the list and 'EFI USB Device' has been moved to second place.
WTF does 'Save and Exit' mean then?!?
Although this machine is (a) brand new and (b) fast it isn't half p*ssing me off. Nothing about it is simple (apart from putting in another SSD into the 'spare' m.2 slot and 'it just worked)'.
FWIW, I've asked Acronis for a refund!
Art
Possibly the acronis boot media is missing drivers.
If you can get to cmd prompt on acronis boot media, type
notepad, then when notepad pops up click file>save and you can use the save dialog window that opens to browse around.
Does notepad save dialog let you browse to the 256 gb original disk?
If not, it is probably missing drivers.
You can run dism++ from your win10 installation. Click the drivers tab in the left pane and it will display any 3rd party drivers.
If you find the correct one, it can be exported. You could also use it mount acronis boot.wim , add the drivers, save the image, then unmount.
Dism++10.1.1000.100.zip
Ok, I'm really confused....
Why are you creating a bootable flash drive to clone a disk that's already installed on the machine?
There's absolutely no reason to boot from Acronis to clone a drive. Just open Acronis from the desktop and choose to clone the drive. It's what I've been doing without issue.
With that do you in fact have Acronis installed on the PC in question? If so, as stated above Open Acronis, choose the clone feature, install the source drive (the drive you want to install the clone) and follow the onscreen prompts.
What am I missing?
He could possibly clone from the installed win10.
But he would still have an acronis boot media that can't see everything. Is there something wrong with acronis, or is the boot media missing drivers? Probably the latter.
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