Help with a very bad VSS issue. Cannot find answer anywhere  

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  1. Posts : 9
    Windows 10
       #1

    Help with a very bad VSS issue. Cannot find answer anywhere


    Hi, so i have been trying to create a back up and restore on windows 10 home. I am about to do some major modifications to my PC and would like to be safe about it. Every time I try and create a backup through the control panel or through settings I get an error. So i followed this error down a rabbit hole that just leads to more errors. And ive tried literally every thing i have found online to no avail. The first error I get when the backup fails is
    Fault bucket 1437583563729172518, type 5
    Event Name: WindowsBackupFailure
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Backup
    P2: 10.0.18362
    P3: 0x81000019
    P4: 13
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \\?\C:\WINDOWS\Logs\WindowsBackup\WindowsBackup.1.etl
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32B0.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32C1.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3456.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3467.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_4492a065b37d6b293b965d8a0e 1f9949a5370d7_00000000_d18673d8-7da6-42c9-844d-d90e021760e3

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: d18673d8-7da6-42c9-844d-d90e021760e3
    Report Status: 268435456
    Hashed bucket: d43f428e64735603f3f352a273047826
    Cab Guid: 0

    Also:

    Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff [hr = 0x8000ffff, Catastrophic failure
    ].

    Operation:
    Check If Volume Is Supported by Provider
    Add a Volume to a Shadow Copy Set

    Context:
    Execution Context: Coordinator
    Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
    Volume Name: \\?\Volume{30710e8b-f4ad-409b-a99f-c82ee7e927d3}\
    Execution Context: Coordinator

    So i googled this and followed the steps i found online, going into command prompt and making sure alll vss writers are error free:
    Writer name: 'Task Scheduler Writer'
    Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
    Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
    State: [1] Stable
    Last error: No error

    Writer name: 'VSS Metadata Store Writer'
    Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
    Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
    State: [1] Stable
    Last error: No error

    Writer name: 'Performance Counters Writer'
    Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
    Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
    State: [1] Stable
    Last error: No error

    Writer name: 'System Writer'
    Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Instance Id: {4cdf48b9-691e-436f-aea7-dfdd60661d43}
    State: [1] Stable
    Last error: No error

    Writer name: 'ASR Writer'
    Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
    Writer Instance Id: {8ade2500-2474-4963-9575-4490557a9dcf}
    State: [1] Stable
    Last error: No error

    Writer name: 'Shadow Copy Optimization Writer'
    Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Writer Instance Id: {82fe8b48-d36b-4398-a7e6-3d496c1a190f}
    State: [1] Stable
    Last error: No error

    Writer name: 'Registry Writer'
    Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
    Writer Instance Id: {cee31d50-1430-41b3-a60b-2f6cf1cf0d5b}
    State: [1] Stable
    Last error: No error

    Writer name: 'COM+ REGDB Writer'
    Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
    Writer Instance Id: {75361916-988d-40d1-a5d4-93ba7980a865}
    State: [1] Stable
    Last error: No error

    Writer name: 'MSSearch Service Writer'
    Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
    Writer Instance Id: {bd3a1a0f-b890-4634-ba58-acbe17b9f55e}
    State: [1] Stable
    Last error: No error

    Writer name: 'WMI Writer'
    Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
    Writer Instance Id: {ae651bb3-587f-4792-8a5b-8bda425ea08f}
    State: [1] Stable
    Last error: No error

    Looks good, so vssadmin list providers is
    Provider name: 'Microsoft Software Shadow Copy provider 1.0'
    Provider type: System
    Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
    Version: 1.0.0.7

    when i ask it to list volumes, shadows, and shadow storage it says nothing is found.

    I have run SFC /scannow and it came back clean. I have run DISM and it came back clean. I have run chkdsk and it came back clean. So im at a loss here. I have a boot cd or two. but i kinda would like my backup and restore functioning properly as well. Oh and ive tried disabling anti virus and windows defender and rebooting. So please if anyone can shed some light thatd be awesome, thank you!
      My Computer


  2. Posts : 1,524
    Win10 Pro
       #2

    If you need to make a backup you could use Macrium Free. Make a USB Rescue stick and use it to boot the PC and then make a backup. Since Windows isnít running it will not use VSS. While it wonít necessarily fix the VSS issue it will let you make a backup. Macrium also has a Fix VSS function and I believe itís under Other Tasks menu item. It might help you resolve this issue.
      My Computers


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    im supposed to be getting my new SSD today. So i downloaded Acronis in preperation. But it was a random choice. Im curious about the VSS repair tool in macrium though. i'll delete acronis and check it out, Thank you. But if theres anyone else that may have an answer to this issue please feel free. I just noticed another error. It says I dont have enough free space on the drive im copying. But I have 801GB of 919GB free. So surely that cant be the case. I'm already extremely OCD about what I have installed and running, So much so i end up breaking my PC (like so). I'll let ya guys know if the VSS fix in macrium works, thanks!
      My Computer


  4. Posts : 1,621
    Windows 10 Home
       #4

    I think VSS and Macrium Reflect, and almost all other backup/restore utilities, need sufficient free space to concoct and use respective "work desks". I don't know how much free space each needs though. Also AOMEI Backupper, EaseUS Todo, are just two other utilities one can download, install, and use. Personally, I use both MR7 and Image for Windows 3.xx, making dual C partition backups and one D partition backup onto external media weekly or bi-monthly on the average.
      My Computer


  5. Posts : 29,502
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #5

    IIEleven11 said:
    Hi, so i have been trying to create a back up and restore on windows 10 home... Every time I try and create a backup through the control panel or through settings I get an error.

    Creating a system image with Backup & Restore has been a deprecated feature for more than three years now. Even Microsoft say you should use something (anything) else.

    Microsoft said:
    System Image Backup (SIB) Solution
    We recommend that users use full-disk backup solutions from other vendors.
    Features removed or Deprecated in Windows 10 Fall Creators Update


    I use Macrium and find it completely reliable.
      My Computers


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    Oh really, I didnt know that. So i'm ok just ignoring these errors in the log? As long as i'm backing up with another program obviously. I was also thinking maybe Acronis was interfering with VSS somehow. It installled a lot of crap. I think there were around 6 different processes or services set for auto run on startup without my permission. There was a good 4 or 5 programs at least installed with it too. That kind of rubbed me the wrong way. Seems like everyone here chooses macrium over acronis mostly. Is it worth it to pay for it or should I not? I'm not doing a lot of cloning or anything. Mostly just gaming and a little code here and there, Thanks guys!
      My Computer


  7. Posts : 1,621
    Windows 10 Home
       #7

    You can use, for a long time, free versions of Macrium Reflect, AOMEI Backupper, EaseUS Todo..., and so many others. There are many pay-fors also, however, you can get by with free for now.
      My Computer


  8. Posts : 1,656
    Windows 10 Pro x64
       #8

    You may find this useful:
    Backup and Restore with Macrium Reflect
      My Computers


  9. Posts : 1,524
    Win10 Pro
       #9

    IIEleven11 said:
    Oh really, I didnt know that. So i'm ok just ignoring these errors in the log? As long as i'm backing up with another program obviously. I was also thinking maybe Acronis was interfering with VSS somehow. It installled a lot of crap. I think there were around 6 different processes or services set for auto run on startup without my permission. There was a good 4 or 5 programs at least installed with it too. That kind of rubbed me the wrong way. Seems like everyone here chooses macrium over acronis mostly. Is it worth it to pay for it or should I not? I'm not doing a lot of cloning or anything. Mostly just gaming and a little code here and there, Thanks guys!
    Several years ago I used Acronis. After several failures of Acronis to restore backups, I decided to try Macrium and I discovered that the installation of Acronis had damaged the functioning of VSS and Macrium could not utilize VSS. After much difficulty and several registry edits, I was able to restore the operation of VSS and get Macrium working. It wasn’t easy. That was the last time I used Acronis. So yes, I believe that because Acronis installs several low level services that of can interfere with VSS and they can be difficult to remove. As I remember I posted a thread here about my experiences. If your interested I can find it for you.
      My Computers


  10. Posts : 9
    Windows 10
    Thread Starter
       #10

    What I don't get those is macrium is almost a TB and Acronis is like 700GB. But when I installed acronis I don't even think I saw more then one or two GB difference in my total space used. What's up with that?surely macrium isn't going to take up 900GB of space right?
      My Computer


 

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