Restore Points keep disappearing

Hello Everyone,

I've read some other threads here about system restore points missing or being deleted - but I haven't noticed an accepted solution or possible troubleshooting tips that have helped.

I have a new Dell Inspiron (see specs under avatar) that I purchased 3 weeks ago, and I've just noticed that any restore points I created have been deleted - usually in a matter of just a few hours at most.
I did a test again this evening and created a restore point at 2:28pm. When I checked at 7:02pm, it was still there.
When I checked later at 10:50pm, after clicking on the system restore tab within the app, it came back saying "no system restore points have been created".

After looking through the Event Viewer>system log, I see an entry at 8:03pm, an Event ID 95 - source Volsnap, saying "The oldest shadow copy of volume C: was deleted to allow shadow copies created afterward and marked for delete to be deleted."
I'm out of my league on this but did Google it and it "seems" like there could be a correlation here - unless I've misunderstood what I read.
Also I saw Event ID 754 "The Block Level Backup Engine service has stopped" - and am wondering it that bears on my problem.

Please, if anyone can post back to comment with any help/suggestions/"fixes" - it would be much appreciated.
I'm experienced with Win7, but not Win10. I'm in the process of installing my favorite programs and apps and also customizing settings. So in the course of doing this, I'm making restore points in case something messes up.
I also depend upon restore points to help in the event of a bad "Patch Tuesday" update.
Everyone in the Win7 forums I've posted to in the past have helped me with my Win7 problems. I'm hoping that someone in this forum can also help me out.
I've attached 2 .txt files with the details of those two events.

Thank you.
(Version 1903)
system restore issue-Event ID 754.txtsystem restore issue-Event ID 95.txt

Thank you dalchina. You've given me sound advice. SR has always been problematic for me going back to my Win7 forum days. Best to spend time learning about using MR instead of trying to fix SR.

Hello sygnus21, hello dalchina,

In reply to both of you, I subscribe to both points of view. Namely that a “properly working” system restore, unreliable as it has often proven to be, is the best way to revert recent changes that have created a problem – whether created by the user or “popping up” out of nowhere. In fact I used it 2 nights ago to revert something I did that messed things up – fortunately the restore point I had made beforehand was only 15 minutes old and was still visible. It took a full 50 minutes to complete, but it did the job and saved the day – so I consider myself lucky.

I also acknowledge the need to have a “reliable” way to perform a system image backup. I used the one in Win7 when hard drives died – and it worked flawlessly. But I get it, doing an image restore is more involved and requires that the user have a complete up-to-date back up of all personal files – otherwise if that image is days/weeks old and is used “in place of a properly working” system restore – then personal data loss would occur. Since I am not familiar with the Macrium product, I do not know if it too offers a backup of personal files/folder like the “File History” backup in Win10. Either way, a stale image is a problem.

At least for me, since I like to learn about things and understand the workings of my pc and Windows, I’ll continue to pursue a reason/solution to my problem. I’m using “Carbonite Safe” to back up my personal files and the “user>appdata>roaming” tree as well. I also want to learn and check out using “File History Backups” to an external drive – redundant, but I just like to learn about these things.

As for Macrium - using it to create a system image would be “extremely important” to me since I know that there are only 2 kinds of hard drives, the ones that failed and the ones that are going to fail. Now that I’m reading that Microsoft is “starting to wash its hands” on the legacy version from Win7 – checking out Macrium will become a must for me.

“If” I should find the reason for/solution to my own SR problem, I will post it here for others to view. Along with the “very sound and reasonable” advice you both have given me, others can then decide for themselves which approach they want to take.

Again, thank you both, dalchina and sygnus21 for responding to me. I know you both are looking out for my best interest and want me to understand the “pros and cons” of each point of view.

I apologize to all reading this for such a very loooong post – it’s just my way (lol).