New Macrium Reflect Updates [2]

DooGie said:

Yup, the same here Mike.

I paid for the upgrade and it's not expired.

OldMike65 said:

interesting Ghot, I paid for this update and my support says its expired

The "support" only lasts for a year. Updates keep going though.

IronZorg89 said:

How does one upgrade from within the software (MR)?. Is it by clicking "Update license key" from the Help tab in the menu bar?

No. There should be a "Check for Updates".

I had both... Update License Key and Check for Updates.
If you paid for it recently, you should have a Check for Updates.



Check for Updates is under "Other Tasks"... NOT under "Help".

Ghot said:

The "support" only lasts for a year. Updates keep going though.

I PAID for this update ....was not free

OldMike65 said:

I PAID for this update ....was not free

Pretty sure it depends on "when" you paid for the previous version.

The first time I paid for Macrium was version 7.3 on April 8th 2021


I did Check for Updates and it updated me to version 7.3.5854, and said to reboot. So I did.
Then when I got back to desktop, I opened MR and up popped a tiny dialog box, offering me version 8...


I was on version 7.3.5365, and it wasn't offering me version 8.

So I called US (347-565-5912) option 1
I asked the guy what was going on? He said I needed to update to version 7.3.5854 (latest version).
Then it "offered" version 8 to me, at no cost.


/edit

Was a nice guy... spoke fluent English, etc. He said they were having a few issues with the updates, and that they just released version 8 about 3 hours ago. About 4.5 hours ago, now.



/edit2

Btw... when it does update to version 8, it gives you a new product key. Make sure you copy it down somewhere.
It does show you the product key (license key) on the Help > About dialog.

With Macrium if they owe you support they will correct their records with just about no questions asked.


Likely some glitches their end.


I had moved a paid for Macrium to another machine due to a complete crash. Sent them email and almost immediately they responded.

If you don't want to call email


licensing@macrium.com

IronZorg89 said:

Sorry TC, the "Update license key" from the Help tab in the menu bar didn't do the trick. I had to go a bit below in the tool bar and click on the Earth globe "Check for product update on the internet". From there, everything was a breeze.

Then I misinterpreted. Upgrade vs Update. I took Upgrade to be to a new version, V8, and Update to get updates to current version. Guess it's easy to crosscominglerate. (nice word, huh? )

Fabler2 said:

Macrium Software | Reflect 8 Free

Edit, just installs version 7

As @CountMike posted earlier you can also get v8 at MajorGeeks but only the DOWNLOAD (EXE) link downloaded v8, the others I got v7.

Download Macrium Reflect FREE Edition - MajorGeeks