New Macrium Reflect Updates [2]

Pejole2165 · 29 Nov 2019

Well the issue I think is that the pe.zip doesn't exist anywhere on my system, I've looked. I choose create rescue media, I choose the topmost option Windows PE 10, then choose either ISO or USB, Macrium states it will need a 938Mb download from Microsoft, I ok that, the download proceeds, then the message that a 205Kb download is needed, that is when the loop starts. I have downloaded the Windows ADK and the WinPE plug ins but even if I point Macrium to an existing WIM it ignores my choice and re downloads the 938Mb. It just seems to be stuck in a download loop.
This only started after the update I applied today.
Here is an excerpt from the Wim build log;
"Beginning wim build - 29/11/2019 21:22
======================================

Copying PE files from pre-existing install
Looking for zip file
Extracting from zip file 'C:\ProgramData\Macrium\SiteManager\PEFiles\pe10_1709x64.zip' - 29/11/2019 21:22

Zip extraction failed.

Cancelled.
Unmounting the wim - 29/11/2019 21:22
"E:\boot\macrium\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools\amd64\DISM\imagex.exe" /unmount "E:\boot\macrium\WA10KFiles\mount"

ImageX Tool for Windows
Copyright (C) Microsoft Corp. All rights reserved.
Version: 10.0.10011.16384

The system cannot find the path specified."
It seems that even though Macrium is downloading the PE files, and there is a boot folder with the Macrium files being created, the program fails to complete the step to move onto the next.

Eddie Doc · 29 Nov 2019

Pejole2165 said:

So, I am still having issues with Macrium not allowing me to build any form of rescue media, USB, ISO...cant do it. When I try Macrium insists on downloading 938Mb of "missing components" regardless of the fact the components are already there, then gets stuck in a loop of needing to download a 205Kb file, going through the motions over and over.
I have tried deleting the Macrium created boot folder and re running the creation of rescue media, but Macrium just downloads the exact same files and gets stuck in a loop again. Even if I point Macrium to a custom WIM it insists on downloading the 938Mb all over again and seems to ignore my choices.
The imaging side works fine, restoring works fine, mounting images to browse contents works fine....just cannot create rescue media of any type. There are posts on Macrium's forums now about this issue.

I just updated and rebuilt the rescue media with no problems. Although it did ask to download the 900MB from Microsoft, I didn't have the problem with the 205KB download. The last time I had to do that larger download was when I first installed Macrium. I don't know why it's asking me to do it again now. I'm using Win10PE, by the way.

Cliff S · 29 Nov 2019

Steve C said:

v7.2.4557 just appeared. Any issues with it?
Attachment 257035

Thanks for the heads up Steve

First post updated, and my Macrium install too

Phone Man · 29 Nov 2019

I updated my USB rescue using WinRE with no problems.

Jim

magilla · 29 Nov 2019

Pejole2165 said:

Well the issue I think is that the pe.zip doesn't exist anywhere on my system, I've looked. I choose create rescue media, I choose the topmost option Windows PE 10, then choose either ISO or USB, Macrium states it will need a 938Mb download from Microsoft, I ok that, the download proceeds, then the message that a 205Kb download is needed, that is when the loop starts. I have downloaded the Windows ADK and the WinPE plug ins but even if I point Macrium to an existing WIM it ignores my choice and re downloads the 938Mb. It just seems to be stuck in a download loop.
This only started after the update I applied today.
Here is an excerpt from the Wim build log;
"Beginning wim build - 29/11/2019 21:22
======================================

Copying PE files from pre-existing install
Looking for zip file
Extracting from zip file 'C:\ProgramData\Macrium\SiteManager\PEFiles\pe10_1709x64.zip' - 29/11/2019 21:22

Zip extraction failed.

Cancelled.
Unmounting the wim - 29/11/2019 21:22
"E:\boot\macrium\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools\amd64\DISM\imagex.exe" /unmount "E:\boot\macrium\WA10KFiles\mount"

ImageX Tool for Windows
Copyright (C) Microsoft Corp. All rights reserved.
Version: 10.0.10011.16384

The system cannot find the path specified."
It seems that even though Macrium is downloading the PE files, and there is a boot folder with the Macrium files being created, the program fails to complete the step to move onto the next.

Do you have the original downloaded zip before install - it was still in my download folder so that is what I clicked on and it installed and completed without problems. But, as f14Tomcat pointed out, the RE install is easier and more direct because all components are in windows 10.

IronZorg89 · 29 Nov 2019

Eddie Doc said:

I just updated and rebuilt the rescue media with no problems. Although it did ask to download the 900MB from Microsoft, I didn't have the problem with the 205KB download. The last time I had to do that larger download was when I first installed Macrium. I don't know why it's asking me to do it again now. I'm using Win10PE, by the way.

. And this is the first time I am seeing MR asking for that 973.8MB download from MS, IIRC. In my case, I didn't have any issue and everything went to completion. Sometimes, when an app is giving weird messages, it would be normal to completely uninstall it and reinstall it anew just for diagnostic purposes. This way, one can take an informed decision to whether the app itself is the cause of the issue or some other components not playing well with the app in question.

Incidentally, before going that route, one can check the system integrity with the routine DISM.exe command-lines and sfc /scannow. Just my take on the matter!

New Macrium Reflect Updates [2]-creating-mr-rescue-media.png

Pejole2165 · 29 Nov 2019

I don't get an option to use WinRE, I get options for PE version 3.1 (WAIK), then PE versions 4, 5, 10 (WADK). It doesn't matter which I choose Macrium insists it needs to download 900Mb of missing components each time I try to create rescue media as if it hadn't already downloaded it.

New Macrium Reflect Updates [2]-mdesk01.png

Even pointing it to the WIM included with the latest Win ADK + PE plugins it ignores my choice and starts the 900Mb download again.
I will wait a few days to see if the Macrium forums come up with an answer before I re install the application.
As a side note, I have tried to create the rescue media with core isolation off, Defender realtime protection off, controlled folder access off, just in case, but literally the only thing that has changed since I last created a rescue disk is the update today.

Bree · 29 Nov 2019

Pejole2165 said:

I don't get an option to use WinRE...

That is odd, you should have that option (all my machines do). I can only think that Macrium can't find any recovery envivonment files it could use on your PC. I'd check that the exist in they locations Macrium expects to find them.,..

Windows Recovery Environment (WinRE)

Files for the Windows Recovery rescue environment are pre-existing and located on the local file system.

The folowinng folders, and sub-folders are searched for file WinRE.wim

C:\Windows\System32\Recovery

<ALL VOLUMES>\Recovery

If multiple copies of WinRE.wim are found then each WIM is examined and the WIM that contains the most recent Windows OS is copied to the Staging Area.
Additional toolset files are copied from folder 'C:\Windows\Boot'

Rescue Media Builder - How It Works - KnowledgeBase v7.2 - Macrium Reflect Knowledgebase

Stigg · 29 Nov 2019

Pejole2165 said:

I don't get an option to use WinRE, I get options for PE version 3.1 (WAIK), then PE versions 4, 5, 10 (WADK). It doesn't matter which I choose Macrium insists it needs to download 900Mb of missing components each time I try to create rescue media as if it hadn't already downloaded it.

Even pointing it to the WIM included with the latest Win ADK + PE plugins it ignores my choice and starts the 900Mb download again.
I will wait a few days to see if the Macrium forums come up with an answer before I re install the application.
As a side note, I have tried to create the rescue media with core isolation off, Defender realtime protection off, controlled folder access off, just in case, but literally the only thing that has changed since I last created a rescue disk is the update today.

Open an elevated Command Prompt (or PowerShell) and type: reagentc /info
To see if Windows RE is enabled.

If it's disabled, try enabling it by opening an elevated Command Prompt (or PowerShell) and typing:
reagentc /enable

f14tomcat · 30 Nov 2019

Stigg said:

Open an elevated Command Prompt (or PowerShell) and type: reagentc /info
To see if Windows RE is enabled.

If it's disabled, try enabling it by opening an elevated Command Prompt (or PowerShell) and typing:
reagentc /enable

Good idea. And @Pejole2165, if it is not enabled or you cannot enable it, please post in code wraps the output of the reagentc /info and /enable commands. Another member just yesterday had a "similar", not same, issue, and fixing the Recovery environment pointer via reagentc /setimage fixed his issue.