unable to restart using advanced startup to access uefi settings

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  1. Posts : 21
    microsoft windows 10 home version 1903 build 18362.356
       #1

    unable to restart using advanced startup to access uefi settings


    as the title describes, i am completely unable to restart from "settings, recovery, advanced startup". for those who are not familiar with the menu i am trying to describe, it's this one. no matter what option i select on that list, my computer turns off, turns back on and waits at a black screen. i can't access anything by spamming F2, F8, F10, or F12 upon startup either. I blame that on windows "fast boot", but I can't get into the bios settings to disable it because of the problem i've described above.. i've installed EasyUEFI so you guys could at least take a look at my disks and boot order information.

    - - - Updated - - -

    according to easy uefi secure boot is off: Screenshot - 23280a487e9be0a23483ae0e5cca38f2 - Gyazo
    according to windows control panel fast boot is off: Screenshot - c5812246f92e42c3e74cf9681bd01f61 - Gyazo

    - - - Updated - - -

    more detailed hard drive information: Screenshot - 93a9d0a46adc732f910bac01fc14578b - Gyazo
      My Computer


  2. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    1) There are two Windows advanced troubleshooting menus: computer and bootable windows 10 iso.


    2) Find three flash drives that you can format (> or = 8 GB)

    3) On a working computer create tools that can be used to:

    a) backup files
    b) test the drive
    c) troubleshoot

    4) Create a bootable Windows 10 iso:

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10

    5) Create a Kyhi boot rescue flash drive:

    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru

    6) Create a bootable Ubuntu flash drive:

    Create a bootable USB stick on Windows | Ubuntu tutorials
      My Computer


  3. Posts : 34,962
    Win 10 Pro (1903) (2nd PC is 21H2)
       #3

    According to this
    How to Get to BIOS on an MSI Motherboard | Chron.com

    it may be the DEL to access your BIOS


    As for F8- that's historical by default. Win 10 is not designed to make use of it, although it is possible to enable its use. Whether it is actually effective to access Safe Mode even then is another matter.

    Please run this command from an admin command prompt and post the result:
    reagentc /info

    To post a screenshot please use the Insert Image icon above your post rather than a URL. Thanks.
      My Computers


  4. Posts : 21
    microsoft windows 10 home version 1903 build 18362.356
    Thread Starter
       #4

    dalchina said:
    According to this
    How to Get to BIOS on an MSI Motherboard | Chron.com

    it may be the DEL to access your BIOS


    As for F8- that's historical by default. Win 10 is not designed to make use of it, although it is possible to enable its use. Whether it is actually effective to access Safe Mode even then is another matter.

    Please run this command from an admin command prompt and post the result:
    reagentc /info

    To post a screenshot please use the Insert Image icon above your post rather than a URL. Thanks.
    unable to restart using advanced startup to access uefi settings-9423be365f1a7ee26be663718d643662.png

    When I used to turn my computer on, before fast boot i guess, i used to see an MSI logo and at the bottom it told me to either press F2 or F12 for setup or bios.
      My Computer


  5. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    This tutorial has text and images for fast startup:


    Turn On or Off Fast Startup in Windows 10


    This tutorial has text and images for fast boot:

    Enable or Disable Fast Boot in UEFI Firmware Settings for Windows
      My Computer


  6. Posts : 21
    microsoft windows 10 home version 1903 build 18362.356
    Thread Starter
       #6

    zbook said:
    This tutorial has text and images for fast startup:


    Turn On or Off Fast Startup in Windows 10


    This tutorial has text and images for fast boot:

    Enable or Disable Fast Boot in UEFI Firmware Settings for Windows
    i have turned off fast startup, however i can't turn off fast or ultrafast boot because i can not get to my uefi firmware.

    - - - Updated - - -

    zbook said:
    1) There are two Windows advanced troubleshooting menus: computer and bootable windows 10 iso.


    2) Find three flash drives that you can format (> or = 8 GB)

    3) On a working computer create tools that can be used to:

    a) backup files
    b) test the drive
    c) troubleshoot

    4) Create a bootable Windows 10 iso:

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10

    5) Create a Kyhi boot rescue flash drive:

    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru

    6) Create a bootable Ubuntu flash drive:

    Create a bootable USB stick on Windows | Ubuntu tutorials
    i'm making the bootable windows 10 iso now, i'm going to do my best to try and boot from that
      My Computer


  7. Posts : 24,631
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #7

    robby said:
    ... i can't access anything by spamming F2, F8, F10, or F12 upon startup either. I blame that on windows "fast boot", but I can't get into the bios settings to disable it because of the problem i've described above....
    There are two different 'fast boot' options you can set. One is in the bios and skips some of the POST tests to get to booting from the disk sooner. The other is 'Fast Start up' in Windows, and turns on a form of hybrid hibernation so that the Windows kernel state is saved to disk at shut down and loaded 'ready to use' at boot, a warm boot rather than a full boot from cold.

    You need to be careful to distinguish between the two. It's not clear yet if you have one, the other, or both enabled.
    robby said:
    When I used to turn my computer on, before fast boot i guess, i used to see an MSI logo and at the bottom it told me to either press F2 or F12 for setup or bios.
    For the Windows Fast Start up, typically the OEM logo F2/F12 option screen is skipped on boot if the Windows was previously shut down normally. To perform a full cold boot, choose Restart from the Start menu power button rather than Shut down. A Restart will always perform a cold boot, whether or not Fast Start up is enabled.

    If you've set fast boot in the bios, then that can be tricky to turn off - you generally have to get into the bios to do it (catch 22). The first (and only) time I fell into that trap on my Toshiba I was unable to get into the bios. Fortunately I was saved by an OEM HWSetup utility that runs in Windows that could modify the bios, I could turn it off there. Thank goodness for OEM 'bloatware'.
      My Computers


  8. Posts : 21
    microsoft windows 10 home version 1903 build 18362.356
    Thread Starter
       #8

    Bree said:
    There are two different 'fast boot' options you can set. One is in the bios and skips some of the POST tests to get to booting from the disk sooner. The other is 'Fast Start up' in Windows, and turns on a form of hybrid hibernation so that the Windows kernel state is saved to disk at shut down and loaded 'ready to use' at boot, a warm boot rather than a full boot from cold.

    You need to be careful to distinguish between the two. It's not clear yet if you have one, the other, or both enabled.

    For the Windows Fast Start up, typically the OEM logo F2/F12 option screen is skipped on boot if the Windows was previously shut down normally. To perform a full cold boot, choose Restart from the Start menu power button rather than Shut down. A Restart will always perform a cold boot, whether or not Fast Start up is enabled.

    If you've set fast boot in the bios, then that can be tricky to turn off - you generally have to get into the bios to do it (catch 22). The first (and only) time I fell into that trap on my Toshiba I was unable to get into the bios. Fortunately I was saved by an OEM HWSetup utility that runs in Windows that could modify the bios, I could turn it off there. Thank goodness for OEM 'bloatware'.
    If the control panel can be trusted, 'fast start up' has been disabled. I do not know if 'fast boot' or 'ultra fast boot' is enabled on my computer as I can't get to the bios.

    unable to restart using advanced startup to access uefi settings-c5812246f92e42c3e74cf9681bd01f61.png
      My Computer


  9. Posts : 24,631
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #9

    robby said:
    If the control panel can be trusted, 'fast start up' has been disabled. I do not know if 'fast boot' or 'ultra fast boot' is enabled on my computer as I can't get to the bios.
    I have now revisited my past 'mistake' to check how it behaves. Enabling fast boot in the bios skips displaying the OEM logo, so it would seem you have enabled fast boot in the bios as you no longer see the logo at boot.
    I suggest you try a Restart and start spamming your F2 key as soon as the screen goes blank, that worked for me.
      My Computers


  10. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    See if you can run:

    powercfg -h off


    Consider resetting the bios.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
      My Computer


 

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