System restore is not working...

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  1.    #1

    System restore is not working...


    I am having an issue with my Windows 10 desktop.

    Starting from the beginning, whenever, I go out of town, I remove my HDD from my desktop, put it in an external case and hide it. I have done this many times without issue. I went out of town and returned on Tuesday.

    Tuesday after work, I put the HDD back into my computer. I copied some files to a flash drive, and I noticed that all the desktop icons briefly disappeared and re-appeared (similar to what happens when explorer.exe crashes). In response, I ran a BitDefender full scan overnight just to check if something was infected – it didn’t find anything as usual. Wednesday, when I tried to start-up the computer, it froze on a black screen sometime between the Windows logo and the login screen. I forcibly restarted it. It booted, but the time was wrong (which I fixed). I ran chkdsk /r and then ran Microsoft Safety Scanner overnight to make sure nothing was wrong.

    In the morning (Thursday), the screen would not light up nor would the keyboard or mouse respond. I forcibly restarted it and looked at msert.log. Nothing found but some errors… (See attached). It got stuck on a black screen once, and the time was wrong again. After work (Thursday), I tried system restores from multiple system restore points (including an additional chkdsk /r), they always failed (see attached images). I tried sfc /scannow, but it found no integrity violations. MBAM didn’t find anything in a threat scan either. The first time I booted it up after work, the time was wrong. Each following boot, it was right.

    CrystalDiskInfo says the HDD is still fine – I built this desktop in 2014, the only things that have changed since then are the CPU heatsink and overclock (FX 6300 @ 4.5GHz), the amount of RAM (8GB DDR3 to 16GB), and the GPU (GTX 760 2B to GTX 1060 6GB).

    What else should I do before going to the nuclear option (i.e., a clean install)? This desktop is on its last few months as my daily driver (looking for an RTX laptop), so I would like to avoid this.
    Attached Thumbnails Attached Thumbnails cannotrestore.png   cannotrestore2.png  
    System restore is not working... Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 7,819
    Windows 10 Pro X64 1809 17763.437
       #2

    Date/time being wrong is a sure sign the CMOS battery is bad, replace it. When you power up, go into BIOS/EFI setup, load defaults and set date and time. See how things behave. If okay then you can redo your overclock.
      My ComputersSystem Spec

  3.    #3

    Ztruker said: View Post
    Date/time being wrong is a sure sign the CMOS battery is bad, replace it. When you power up, go into BIOS/EFI setup, load defaults and set date and time. See how things behave. If okay then you can redo your overclock.
    But does that relate to me failed system restores?
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 7,819
    Windows 10 Pro X64 1809 17763.437
       #4

    No, but System Restore is basically unreliable, and has been since it's inception, which is why doing image backups is so important and why it is urged here in these forums so much.

    I've used System Restore and had it work some times and not work other times. There does not seem to be any way to predict when it will or will not work.
      My ComputersSystem Spec

  5.    #5

    Ztruker said: View Post
    Date/time being wrong is a sure sign the CMOS battery is bad, replace it. When you power up, go into BIOS/EFI setup, load defaults and set date and time. See how things behave. If okay then you can redo your overclock.
    Ztruker said: View Post
    No, but System Restore is basically unreliable, and has been since it's inception, which is why doing image backups is so important and why it is urged here in these forums so much.

    I've used System Restore and had it work some times and not work other times. There does not seem to be any way to predict when it will or will not work.
    Do the errors in the MSERT log mean anything to you? Is it possible that the battery is the only issue?
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 7,819
    Windows 10 Pro X64 1809 17763.437
       #6

    The errors don't mean anything to me, sorry. Try doing what I suggested, see what it does. Can't hurt and may help.
      My ComputersSystem Spec

  7.    #7

    Ztruker said: View Post
    Date/time being wrong is a sure sign the CMOS battery is bad, replace it. When you power up, go into BIOS/EFI setup, load defaults and set date and time. See how things behave. If okay then you can redo your overclock.
    Ztruker said: View Post
    No, but System Restore is basically unreliable, and has been since it's inception, which is why doing image backups is so important and why it is urged here in these forums so much.

    I've used System Restore and had it work some times and not work other times. There does not seem to be any way to predict when it will or will not work.
    Ztruker said: View Post
    The errors don't mean anything to me, sorry. Try doing what I suggested, see what it does. Can't hurt and may help.
    Fortunately, on the trip mentioned in the original post, my dad gave me a CR 2032 battery.

    I take it I should see how it goes for a few days, before re-overclocking or considering reformatting?
      My ComputerSystem Spec

  8. Ztruker's Avatar
    Posts : 7,819
    Windows 10 Pro X64 1809 17763.437
       #8

    Totally agree. Good luck.
      My ComputersSystem Spec

  9.    #9

    Re-ran Microsoft Safety Scanner same error messages in the log.
    System restore is not working... Attached Files
      My ComputerSystem Spec

  10.    #10

    Assuming you can resolve the problem with the time being wrong (as above), I would suggest

    Check your disk using Hard Disk Sentinel (trial) (this gives the best report I've seen). (Yes, noted you used Crystal Diskinfo).
    Do a surface scan with HD Tune (error scan tab). (Neither of the two above offer this).
    (This checks parts of the disk chkdsk won't access of course).

    Post the result.

    If all is then ok, and other hardware problems aside, try an in-place upgrade repair install which keeps all progs, data and most settings.

    You need an iso of the same build and base language as your current OS.
    Tutorial available.
      My ComputersSystem Spec


 
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