Macrium Reflect 40% discount.  

The Ronseal bit:
"Support Options

• Home Essentials
  Macrium Reflect 7 Home Edition includes 12 months free Technical Support. This will ensure that not only do you get a great backup tool for your home PCs, but you know that there is help if you need it. Support Forum access and Minor updates (i.e. v7.1 to v7.x) will be perpetual for the life of Macrium Reflect 7.
• Support and Maintenance for Business Users
  Enjoy 12 months of support via email and, if needed, remote access to your problem system. As part of this annual subscription you will get Major updates (i.e. v7 to v8) for free. If needed we can remote access into your system to resolve problems wherever you are in the world. You can upgrade to Premium for even greater coverage and quicker response times.
• Premium Upgrade
  For businesses that need that extra peace of mind Macrium is pleased to make available the option of 24/7 online and telephone support. Your issues will take top priority and we aim to respond to all premium customers within 12 hours.

• Macrium is pleased to make email support available for users evaluating our software."

Seems Home Edition is chat support only, according to the chap who phoned me after I sent a chat message with a problem phone support is NOT available with Home edition, only if the support guys decide to phone you or not at their discretion. I have bought Home Ed with the 50% discount. Must admit it looks a bit daunting to me but time will tell. I am sure I will be posting my woes here soon .
Thanks for your link ignatzatsonic, all other Macrium links I found do not offer this.

Makes sense to avail yourself of the sales. They are probably all doing it - yup O&O 60% off right now.
O&O Software - OnlineShop

Aomei also. The partition manager is excellent. Rescued an entire disk last week with Aomei when minitool couldn't

AOMEI Product Suite | Help You Protect Data and Partition Disk

Quality should always be promoted.

Trapper said:

I have bought Home Ed with the 50% discount. Must admit it looks a bit daunting to me but time will tell. I am sure I will be posting my woes here soon .

I have happily been using the Free edition for years, so took this opportunity to upgrade to Home.

Seems Home Edition is chat support only...

Your licence key can also be used to register on the Macrium forum where more support is available.

So is 12 month "essentials" the same thing as tech support

meebers said:

So is 12 month "essentials" the same thing as tech support

Essentials Support seems to be the same as Standard Support, with the exception that it cannot be upgraded to Premium Support, or renewed at the end of the 12 months.

Standard Support includes access to support via email, our KnowledgeBase and our customer forum.
We also offer a Premium Support option which includes priority response and telephone support...

Macrium Home Essentials Support includes access to support via email, our KnowledgeBase and our customer forum....

#BackupFAQ — If my support expired does it affect my software licence?

I've found Macrium always reply promptly to emails even to support the Free version.