Macrium Reflect 40% discount.

Page 5 of 5 FirstFirst ... 345

  1. Posts : 242
    Win 10 Pro 64 V22H2 Build 19045.2728
       #41

    The Ronseal bit:
    "Support Options


    • Home Essentials
      Macrium Reflect 7 Home Edition includes 12 months free Technical Support. This will ensure that not only do you get a great backup tool for your home PCs, but you know that there is help if you need it. Support Forum access and Minor updates (i.e. v7.1 to v7.x) will be perpetual for the life of Macrium Reflect 7.
    • Support and Maintenance for Business Users
      Enjoy 12 months of support via email and, if needed, remote access to your problem system. As part of this annual subscription you will get Major updates (i.e. v7 to v8) for free. If needed we can remote access into your system to resolve problems wherever you are in the world. You can upgrade to Premium for even greater coverage and quicker response times.
    • Premium Upgrade
      For businesses that need that extra peace of mind Macrium is pleased to make available the option of 24/7 online and telephone support. Your issues will take top priority and we aim to respond to all premium customers within 12 hours.




    • Macrium is pleased to make email support available for users evaluating our software."


    Seems Home Edition is chat support only, according to the chap who phoned me after I sent a chat message with a problem phone support is NOT available with Home edition, only if the support guys decide to phone you or not at their discretion. I have bought Home Ed with the 50% discount. Must admit it looks a bit daunting to me but time will tell. I am sure I will be posting my woes here soon .
    Thanks for your link ignatzatsonic, all other Macrium links I found do not offer this.
      My Computer


  2. Posts : 4,637
    several
       #42

    Makes sense to avail yourself of the sales. They are probably all doing it - yup O&O 60% off right now.
    O&O Software - OnlineShop
      My Computer


  3. Posts : 4,637
    several
       #43

    Aomei also. The partition manager is excellent. Rescued an entire disk last week with Aomei when minitool couldn't

    AOMEI Product Suite | Help You Protect Data and Partition Disk
      My Computer


  4. Posts : 15,507
    Windows10
       #44

    larc919 said:
    This was in the email I got after the purchase:
    Attachment 255841

    Of course, it could mean I can just keep using the current version perpetually.
    The licence is perpetual but entitlement to upgrades or maintenance is not of course.
      My Computer


  5. Posts : 1,602
    win10 home
       #45

    Quality should always be promoted.
      My Computer


  6. Posts : 31,923
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #46

    Trapper said:
    I have bought Home Ed with the 50% discount. Must admit it looks a bit daunting to me but time will tell. I am sure I will be posting my woes here soon .

    I have happily been using the Free edition for years, so took this opportunity to upgrade to Home.


    Seems Home Edition is chat support only...

    Your licence key can also be used to register on the Macrium forum where more support is available.
      My Computers


  7. Posts : 1,484
    W10 22H2 19045.3031
       #47

    So is 12 month "essentials" the same thing as tech support
      My Computers


  8. Posts : 31,923
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #48

    meebers said:
    So is 12 month "essentials" the same thing as tech support
    Essentials Support seems to be the same as Standard Support, with the exception that it cannot be upgraded to Premium Support, or renewed at the end of the 12 months.

    Standard Support includes access to support via email, our KnowledgeBase and our customer forum.
    We also offer a Premium Support option which includes priority response and telephone support...

    Macrium Home Essentials Support includes access to support via email, our KnowledgeBase and our customer forum....
    #BackupFAQ — If my support expired does it affect my software licence?
      My Computers


  9. Posts : 7,921
    Windows 11 Pro 64 bit
       #49

    I've found Macrium always reply promptly to emails even to support the Free version.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:57.
Find Us




Windows 10 Forums