Macrium Service prevents OneDrive.exe client from updating itself

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  1. Posts : 828
    Windows 10 Pro 64bit 21H2 19044.1706
       #1

    Macrium Service prevents OneDrive.exe client from updating itself


    I noticed right after the 1809 17763.134 update, and when starting OneDrive the first time, it attempted to update it's client to the latest version - 18.192.0920.0015. Afterwards when checking the version I noticed it hadn't been updated. It's failed each time because apparently the Macrium Service has a file lock on the OneDrive.exe.

    I found this out when I stopped OneDrive and attempted to move the new file myself:

    Macrium Service prevents OneDrive.exe client from updating itself-macriumservices.jpg

    So each time OneDrive is started up, it again tries to update itself by creating yet another platform directory for that version but with an appended '_N'.

    Macrium Service prevents OneDrive.exe client from updating itself-onedriveappdata.jpg

    Culling this log:

    Install-PerUser_2018-11-16_001247_229c-a18.log found in:

    C:\Users\<Usernamer>\AppData\Local\Microsoft\OneDrive\Setup\logs

    I noticed it fails to copy this newest version of OneDrive.exe to the root folder:
    C:\Users\<Usernamer>\AppData\Local\Microsoft\OneDrive


    Ending with this error:
    !ERROR! (0x80070020) MoveClientExecutablesToInstallRoot() - OneDrive.exe failed!


    My temporary solution was to stop both OneDrive and the 'Macrium Service', then copy the ...\OneDrive\18.192.0920.0015\OneDrive.exe manually to the root folder, then change all the appropriate Registry values found under:

    Computer\HKEY_CURRENT_USER\Software\Microsoft\OneDrive

    I suspect if I stop the Macrium Service before hand, the normal update process will succeed, something I plan to test on another machine that hasn't yet attempted the update.

    I'd be curious to hear if anyone else has seen this latest OneDrive.exe update, 18.192.0920.0015, not take.

    ------------------------------------------------------------------------------------------------------------------------------------

    Update: So I noticed that my other 1809 17763.134 machine tried on it's own last night to update OneDrive.exe to 18.192.0920.0015 and also failed.

    So just now, I stopped it's Macrium Service, then started up OneDrive which then went into it's update sequence again by creating this 18.192.0920.0015_1 folder, but the good news this time is that it successfully installed 18.192.0920.0015.

    If you stop Onedrive and try to either rename, overwrite, or delete:

    C:\Users\<Usernamer>\AppData\Local\Microsoft\OneDrive\OneDrive.exe

    You'll get this message about the Macrium Service having the file open.

    FWIW the first machine was running MR v7.2.3858 and the second, MR v7.2.3825
    Last edited by Farvatten; 16 Nov 2018 at 15:52.
      My Computers


  2. Posts : 430
    Windows 10 Pro
       #2

    Good observation!
      My Computer


  3. Posts : 7,089
    Windows 10 Pro 64 bit
       #3

    I have this issue and have reported to Macrium Support
      My Computers


  4. Posts : 615
    Windows 10 Pro x64
       #4

    I thought it was me. This is why I was losing disk space.
      My Computer


  5. Posts : 26,993
    Windows 10 (Pro and Insider Pro)
       #5

    reddice said:
    I thought it was me. This is why I was losing disk space.
    After successful update it will clean after itself. Thanks @Farvatten to bring this to our attention. Have to update manually (Insiders version)
      My Computers


  6. Posts : 615
    Windows 10 Pro x64
       #6

    I removed OneDrive and stopped using it. Always hated how slow and buggy it was. Macrium is more important anyway because it actually works.
      My Computer


  7. Posts : 26,993
    Windows 10 (Pro and Insider Pro)
       #7

    reddice said:
    I removed OneDrive and stopped using it. Always hated how slow and buggy it was. Macrium is more important anyway because it actually works.
    I'll keep them both. Like them both.
      My Computers


  8. Posts : 7,089
    Windows 10 Pro 64 bit
       #8

    reddice said:
    I removed OneDrive and stopped using it. Always hated how slow and buggy it was. Macrium is more important anyway because it actually works.
    I find OneDrive very useful for sharing non-sensitive files between PCs
      My Computers


  9. Posts : 56,064
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #9

    @Farvatten

    Excellent find! Thank you. This has been bugging me for over a week. Finally fixed.

      My Computers


  10. Posts : 828
    Windows 10 Pro 64bit 21H2 19044.1706
    Thread Starter
       #10

    Thanks @Stitch194 @Steve C @reddice @AndreTen @f14tomcat for validating the find!

    Honestly I'm just grateful to be able to contribute to a forum that's been a treasure trove of help and support.

    The trick to surviving the 'Window's Experience' has always been the 'Safety in Numbers' found in forums like this and the 'Hive Mind' of the internet. Younger members might forget those darker times before the 'google' when it was a 300baud BBS struggle to get reliable intel on computer problems.

    ;o)
      My Computers


 

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