Reflect Error Code = 9 Build 18262 Solved

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  1.    3 Weeks Ago #11

    Now, if Macrium would fix the startups. There are two startup files that show as "new" startups each time Win is booted up. This didn't happen with Macrium V6, just V7. I have WinPatrol and it detects two Macrium programs as "new" startups and thus throws up a panel to allow or not allow the startups. If they are "disallowed" Macrium still works OK for full disc images. The two startups are "reflectui.exe" and "reflectmonitor.exe". I'm having a go around with a Macrium person on their forum about it now. He wants to point fingers at WinPatrol but its not a WinPatrol problem, WinPatrol is doing what its supposed to do its monitoring for "new" startups and popping up a panel to allow or not allow.
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  2.    3 Weeks Ago #12

    Do please keep us posted on your progress with that "new startup" issue, @fireberd. Interested to see how this gets resolved (or doesn't). Thanks for sharing.
    --Ed--
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  3. Compumind's Avatar
    Posts : 330
    Windows 7 Pro, 10 Pro, Various Linux Builds, Internet Security
       3 Weeks Ago #13

    EdTittel said: View Post
    Just tried it again on Build 18267 and it worked just like it's supposed to. Must've grabbed the wrong hotfix file on my Venue Pro 11, because it just did the trick on the XPS 2720. I'll try that again on the Venue Pro next, which just finished upgrading to the same build. Thanks very much for your help, one and all!
    Glad that everything is working now.
    I've had my own issues, as well. Reflect is still a bit rough around the edges, IMO.

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  4.    3 Weeks Ago #14

    A secong Macrium person has responded and he is going to "look into" the issue. Not just point fingers at others like the other Macrium person did.

    If you don't have WinPatrol or some other monitoring program its a non issue as it can install the two programs in startup when Win is booted and the user wouldn't know (or care).

    I dealt with vendor "finger pointing" for years when I was working (as a Regional LAN/WAN Network and Hardware Help Desk Manager). No time for it now. I've found that most of the time those that point fingers or "not my problem" either do not know and too lazy to find out, or just don't care. Tell the client its not my problem and the client is alone trying to find who or what the problem actually is.
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  5.    3 Weeks Ago #15

    Amen @fireberd on the whole finger pointing thing. Indeed, when it happens it's most always a sign that the responder doesn't care enough to escalate things. Sigh.
    --Ed--
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