Need help with Macrium Reflect rescue media

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  1. TrustMe
    Posts : 325
    Windows 10 Pro
       New #1

    Need help with Macrium Reflect rescue media


    I creased a rescue usb flash drive. It boots fine but when I click on “Image this drive” a new window will come up. This window is to large for the screen. I can not see the Next button on the bottom. It is not possible to shrink or resize the window.

    l’ve read you can add drivers so I downloaded the graphics driver from the Lonovo website. I used 7 Zip to extract the .exe file but there was no .inf file.

    Any help would be appreciated.

    Lenovo Thinkpad X1 Carbon 6th Gen
    intel UHD Graphics 620
    Screen resolution 2560 x 1440
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  3. dalchina
    Posts : 44,078
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, ideas from Macrium's forum if you search (the forum is only available for paid products)
    Make sure you are using the latest version:

    Disk Image interface too large to fit screen
    Odd screen display resolution on Recovery Media



    and this forum:
    Macrium Reflect: Graphics resolution too large in BIOS mode - Windows 10 Forums
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  4. f14tomcat
    Posts : 56,925
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #3

    If no objections, I'll post a screenshot of the link Dachina gave with what looks like the quick answer. I really have no way of testing it.

    Need help with Macrium Reflect rescue media-2018-10-19_13h12_45.png
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  6. TrustMe
    Posts : 325
    Windows 10 Pro
    Thread Starter
       New #4

    Thanks dalchina and f14tomcat. I made the PE 5.0 version and everything looks great!! It sounds like a Lenovo problem.
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  7. dalchina
    Posts : 44,078
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

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  8. f14tomcat
    Posts : 56,925
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #6

    TrustMe said:
    Thanks dalchina and f14tomcat. I made the PE 5.0 version and everything looks great!! It sounds like a Lenovo problem.
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  9. cereberus
    Posts : 15,665
    Windows10
       New #7

    TrustMe said:
    Thanks dalchina and f14tomcat. I made the PE 5.0 version and everything looks great!! It sounds like a Lenovo problem.
    Lenovo's are particularly prone to this issue. It seems the bios is not fully pe10 compatible. It is not the only brand impacted though.

    I have been testing v7.2 (sort of Macrium Insider) and I can confirm that you can create boot drives now that display in full resolution if you tick the option during installation.
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  10. TrustMe
    Posts : 325
    Windows 10 Pro
    Thread Starter
       New #8

    Thanks cereberus for the information. It’s good to know future versions will have this sorted out.
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  12. f14tomcat
    Posts : 56,925
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #9

    cereberus said:
    Lenovo's are particularly prone to this issue. It seems the bios is not fully pe10 compatible. It is not the only brand impacted though.

    I have been testing v7.2 (sort of Macrium Insider) and I can confirm that you can create boot drives now that display in full resolution if you tick the option during installation.
    @cereberus - Martin,

    Pursuant to your NDA, when, pray tell, will all this come about?

    (Glad it's a 7.1>7.2, not 8.x - easier on the wallet......)
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  13. cereberus
    Posts : 15,665
    Windows10
       New #10

    f14tomcat said:
    @cereberus - Martin,

    Pursuant to your NDA, when, pray tell, will all this come about?

    (Glad it's a 7.1>7.2, not 8.x - easier on the wallet......)

    Fairly soon now I think but cannot say for certain eg 2-4 weeks.
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