Unable to Restore New Laptop from Backup of Old Laptop


  1. Posts : 2
    Windows 10
       #1

    Unable to Restore New Laptop from Backup of Old Laptop


    I was having keyboard problems with my Lenovo Flex 5. It was still under warranty so I sent the laptop back to Lenovo at their request. Before I sent it to them I ran a backup to an external hard drive. The files are located in a file labeled "File History". They sent me a new laptop almost identical to my old one and now I want to restore the files from File History to my new laptop. Unfortunately, when I run the restore function it only recognizes a backup I made right after I set my new laptop up. Is there a trick to restoring files from the file history of one computer to a new computer?
      My Computer


  2. Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Lawls. Welcome to the TenForums @Lawls

    Have a read of this.

    https://www.techrepublic.com/article...-installation/


    I don't use Windows tools for backups and I didn't see in our library. TechRepublic articles are usually very good.


    Ken
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Hi Ken. Thank you so much for providing me with this link. It talked me through solving my problem step by step and I successfully restored my files from my old laptop onto my new laptop. I can't thank you enough. Jeff
      My Computer


  4. Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       #4

    I am glad the forum could help.
      My Computer


 

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