System image back up error

  1. Posts : 61
    Windows 10 home 1607

    System image back up error

    System image back up error-img-20180619-wa0009.jpg

    Please help me about this, i try to create a backup image on another HDD portable and I found this error
      My Computer

  2. spunk's Avatar
    Posts : 3,191
    Windows 10 Pro 64 Bit 20H2

    Did you do what the error message suggested? Running Check Disk with the /R switch (ie) chkdsk /R from an Elevated Command Prompt on both your C: drive and the Destination HDD?
      My Computer

  3. Posts : 1,589
    Windows 10 Home

    An I/O error can be a serious error. Do you have full image backups of your OS and data partitions stored somewhere else?
      My Computer

  4. Posts : 61
    Windows 10 home 1607
    Thread Starter

    Thank you all for your support, yes I have another in one of the primary partitions, this one I want to take it to portable device
      My Computer

  5. jamis's Avatar
    Posts : 475
    Windows10 Home 64 bit v. 21H1 bld. 19043.1237

    I had a similar issue under v/ 1709 and it turned out to be the target USB hard drive. Somehow it got corrupted and I could not fix the issue. Hard reformatting and a CCleaner drive wipe did not fix things. Since it was an old IDE drive, I replaced it with a newer SATA drive in a USB enclosure. Works fine now. The IDE drive was disposed of.
      My Computer

  6. Posts : 61
    Windows 10 home 1607
    Thread Starter

    I think that issue I/O device error is from what device we used to put the external HDD on it and plugging it to the PC, maybe some PC's and laptops not support this devices,
      My Computer


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