Windows 10: Files scanned to 4.7GB DVD disappeared from disc

  1.    13 Jun 2018 #1

    Files scanned to 4.7GB DVD disappeared from disc


    Hi Guys

    I scanned documents directly on to a DVD. I viewed the files on the DVD to look at a file, everything was fine at that point. Then I viewed the files again a second time, they had gone. The 'files waiting to be burnt' or similar message came up, but ignored it; thinking I would look at it later. I didn't burn them. Since then Windows April Upgrade has caused issues, but on 23rd May; laptop went into a recovery loop, then in error Diskpart was used which caused further issues. The only information I have is the date the DVD was created. Where do I go looking for these files?

    Thanks in advance.
      My ComputerSystem Spec

  2.    13 Jun 2018 #2

    At a guess- and it can only be a guess- you didn't actually burn them to the DVD.
    'files waiting to be burnt' or similar message came up, but ignored it;
    You've not said what software you are using to do this.

    Have a look at the properties of the DVD- does it still appear to be blank, or not?


    Another guess would be that your program creates a temporary file or files which are then to be written to the DVD - a buffer. Depending on how that program works, you might be able to locate that, unless those were deleted on program exit.

    You would need to find the various locations that program might store data- there could be a number of those- almost certainly not in the installation folder for that program.

    To do such a search, a free 3rd party tool such as
    Locate32 (which I prefer)
    Everything by void tools (last I looked you needed the beta for more GUI options) (popular)
    indexes all files and folders quite quickly- thus you could find all locations related to your program, and files created on the relevant date.

    Given the limited info, I'm making a whole lot of assumptions here. Further, given you've since upgraded, I'd guess that reduces the possibility of recovery.
      My ComputerSystem Spec

  3.    13 Jun 2018 #3

    Unless it was re-writable DVD disk, there's no way they can just be deleted or disappear from it. Even with RW CD/DVD disks only complete reformat is possible. You could check that disk with: Download DVD Identifier - MajorGeeks if it's empty or corrupted.
      My ComputersSystem Spec

  4.    13 Jun 2018 #4

    dalchina said: View Post
    At a guess- and it can only be a guess- you didn't actually burn them to the DVD. You've not said what software you are using to do this.

    Have a look at the properties of the DVD- does it still appear to be blank, or not?


    Another guess would be that your program creates a temporary file or files which are then to be written to the DVD - a buffer. Depending on how that program works, you might be able to locate that, unless those were deleted on program exit.

    You would need to find the various locations that program might store data- there could be a number of those- almost certainly not in the installation folder for that program.

    To do such a search, a free 3rd party tool such as
    Locate32 (which I prefer)
    Everything by void tools (last I looked you needed the beta for more GUI options) (popular)
    indexes all files and folders quite quickly- thus you could find all locations related to your program, and files created on the relevant date.

    Given the limited info, I'm making a whole lot of assumptions here. Further, given you've since upgraded, I'd guess that reduces the possibility of recovery.
    It was a program called Freekapture, the destination for the scanned copy after giving it a file name was the DVD. (At the moment I can't recall what type of DVD it was.) There is a windows.old folder with 23rd May on it.

    I've delayed updating the April update; but it's done it anyway; there's a known problem with Avast and the April update.
    Last edited by rebel1; 13 Jun 2018 at 04:59.
      My ComputerSystem Spec

  5.    13 Jun 2018 #5

    I'll take a look.

    CountMike said: View Post
    Unless it was re-writable DVD disk, there's no way they can just be deleted or disappear from it. Even with RW CD/DVD disks only complete reformat is possible. You could check that disk with: Download DVD Identifier - MajorGeeks if it's empty or corrupted.
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,850
    10 Home x64 (1809) (10 Pro on 2nd pc)
       13 Jun 2018 #6

    rebel1 said: View Post
    The 'files waiting to be burnt' or similar message came up, but ignored it; thinking I would look at it later. I didn't burn them.
    When you write files to a DVD, either with File Explorer or with a third-party app like your Freekapture, the files aren't immediately written to the DVD. Instead they are written to a temporary cache on your C: drive awaiting the final burn to the DVD. This was the essential step you didn't take.

    If the temporary cache still exists, the files will be in...
    %userprofile%\AppData\Local\Microsoft\Windows\Burn\Temporary Burn Folder
    SevenForums Tutorial | You have files waiting to be burned to disc - Stop Message
      My ComputersSystem Spec


 

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