Windows 10: System Protection greyed out

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  1.    31 May 2018 #1

    System Protection greyed out


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    I tried >
    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\>reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore" /v "DisableSR" /f
    ERROR: The system was unable to find the specified registry key or value.

    C:\>reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore" /v "DisableConfig" /f
    ERROR: The system was unable to find the specified registry key or value.

    C:\>reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SPP\Clients" /v " {09F7EDC5-294E-4180-AF6A-FB0E6A0E9513}" /t REG_MULTI_SZ /d "1" /f
    The operation completed successfully.
    and
    C:\>Enable-ComputerRestore -Drive "C:"
    'Enable-ComputerRestore' is not recognized as an internal or external command,
    operable program or batch file.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,850
    10 Home x64 (1809) (10 Pro on 2nd pc)
       31 May 2018 #2

    bjm said: View Post
    C:\>Enable-ComputerRestore -Drive "C:"
    'Enable-ComputerRestore' is not recognized as an internal or external command,
    operable program or batch file.
    Well, it wouldn't be recognised. You typed a Powershell command in a Command prompt.
      My ComputersSystem Spec

  3.    31 May 2018 #3

    I tried PowerShell and Cmd Prompt.
    Windows PowerShell
    Copyright (C) 2016 Microsoft Corporation. All rights reserved.

    PS C:\WINDOWS\system32> PS C:\> Enable-ComputerRestore -Drive "C:"
    Get-Process : A positional parameter cannot be found that accepts argument 'Enable-ComputerRestore'.
    At line:1 char:1
    + PS C:\> Enable-ComputerRestore -Drive "C:"
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : InvalidArgument: (:) [Get-Process], ParameterBindingException
    + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.GetProcessCommand

    PS C:\WINDOWS\system32> cd..
    PS C:\WINDOWS> cd..
    PS C:\> Enable-ComputerRestore -Drive "C:"
    PS C:\>
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,850
    10 Home x64 (1809) (10 Pro on 2nd pc)
       31 May 2018 #4

    The real question (and the root of your problem) is that your first screenshot shows that no drives can be found to apply protection to. It's says it's searching, but not finding any drives.

    What does Disk Management show?
      My ComputersSystem Spec

  5.    31 May 2018 #5

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    Last edited by bjm; 31 May 2018 at 20:59.
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,850
    10 Home x64 (1809) (10 Pro on 2nd pc)
       31 May 2018 #6

    There's something very odd about the RECOVERY (D:) partition. It appears twice in the list at the top. It's also marked as an OEM partition, and those don't usually have a drive letter assigned.

    Have you always had a D: drive? Or has it just appeared after an update? Have you just got 1803?


    Edit: If this is the HP listed in your specs then that is their OEM recovery partition.

    Recovery (D): is a special partition on the hard drive used to restore the system in the event of problem. Recovery (D:) drive can be seen in Windows Explorer as a usable drive, you should not attempt to store files in it. Storing files can on the Recovery (D:) drive can cause the system recovery process to fail.
    https://support.hp.com/us-en/document/c01512976

    Still doesn't explain why it's listed twice though...
      My ComputersSystem Spec

  7.    31 May 2018 #7

    Bree said: View Post
    Still doesn't explain why it's listed twice though...
    long time since I looked at Disk Management...so, can't say why listed twice.
      My ComputerSystem Spec

  8. Bree's Avatar
    Posts : 8,850
    10 Home x64 (1809) (10 Pro on 2nd pc)
       31 May 2018 #8

    Was your HP 17f065us originally supplied with windows 8.1? If so, the Recovery (D:) partition is for the factory reset back to 8.1.

    As that is not particularly useful now, I would try removing its drive letter and see if that cures the problem of system protection not being able to find any drives. You may not be allowed to do that in Disk Management as it is marked as an OEM partition. If so, you can use Diskpart.

    In diskpart, use the LIST VOLUME command. Note the volume number of the Recovery (D:) drive. then use the commands (with the appropriate number in place of '#')

    SELECT VOLUME #
    REMOVE

    (This is reversible, you can give it back a drive letter by repeating the process, but use the command
    ASSIGN LETTER=D instead of REMOVE, if you wish)
      My ComputersSystem Spec

  9.    03 Jun 2018 #9

    Bree said: View Post
    Was your HP 17f065us originally supplied with windows 8.1? If so, the Recovery (D:) partition is for the factory reset back to 8.1.

    As that is not particularly useful now, I would try removing its drive letter and see if that cures the problem of system protection not being able to find any drives. You may not be allowed to do that in Disk Management as it is marked as an OEM partition. If so, you can use Diskpart.

    In diskpart, use the LIST VOLUME command. Note the volume number of the Recovery (D:) drive. then use the commands (with the appropriate number in place of '#')

    SELECT VOLUME #
    REMOVE

    (This is reversible, you can give it back a drive letter by repeating the process, but use the command
    ASSIGN LETTER=D instead of REMOVE, if you wish)
    Hi,
    Yes, HP 17f065us originally supplied with windows 8.1
    I didn't do anything as yet with "diskpart".
    Code:
    Microsoft Windows [Version 10.0.16299.461]
    (c) 2017 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>diskpart
    
    Microsoft DiskPart version 10.0.16299.15
    
    Copyright (C) Microsoft Corporation.
    On computer: BJM-PCW10
    
    DISKPART> list disk
    
      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          931 GB  5120 KB        *
    
    DISKPART> list volume
    
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      ----------  ---  -----------  -----  ----------  -------  ---------  --------
      Volume 0     E                       DVD-ROM         0 B  No Media
      Volume 1     C   Windows      NTFS   Partition    905 GB  Healthy    Boot
      Volume 2     D   RECOVERY     NTFS   Partition     24 GB  Healthy
      Volume 3         WINRE        NTFS   Partition    650 MB  Healthy    Hidden
      Volume 4                      FAT32  Partition    260 MB  Healthy    System
      Volume 5                      NTFS   Partition    874 MB  Healthy    Hidden
    
    Long story short since my last message.
    I ran Disk Cleanup and cleared 4GB Windows Updates and I ran Win10_1709_.iso
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      My ComputerSystem Spec

  10. Bree's Avatar
    Posts : 8,850
    10 Home x64 (1809) (10 Pro on 2nd pc)
       04 Jun 2018 #10

    bjm said: View Post
    ...I ran Win10_1709_.iso
    Do you mean you mounted the iso for the 1709 install media and ran Setup? If so, you have just done an 'in-place repair upgrade'. This is often recommended as a way to fix problems that sfc/dism have failed to cure. Windows is reinstalled, many registry settings get corrected, but you keep all your files and the installed apps.

    Others who want to try this can read this tutorial.

    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec


 
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