Windows 10: Restoring image of updated version of Windows 10 from older version

  1.    28 May 2018 #1

    Restoring image of updated version of Windows 10 from older version


    Microsoft Fall update messed up my Windows 10 by, in particular, creating a second user account. I went to Microsoft support for assistance. After going through 5 Microsoft 'technicians' I ended up with 10 user accounts! During the process one of the 'techs', after me stating several times NO ROLLBACKS/RESETS attempted to fix the problem by rolling back my Windows 10. I would like to use the Recovery Boot Menu to restore my computer to the state it was in just prior to when I contacted Microsoft Help Desk. I am concerned that because one of the agents rolled back my Windows 10 the PE extracted will not match. Is there anything that I can do? Many thanks.
      My ComputerSystem Spec

  2.    28 May 2018 #2

    Welcome to the forum. Do you have a windows.old folder? Is there any system restore points. The best option is to do a clean install of the latest update from april
      My ComputerSystem Spec


 

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