New
#1
Restoring image of updated version of Windows 10 from older version
Microsoft Fall update messed up my Windows 10 by, in particular, creating a second user account. I went to Microsoft support for assistance. After going through 5 Microsoft 'technicians' I ended up with 10 user accounts! During the process one of the 'techs', after me stating several times NO ROLLBACKS/RESETS attempted to fix the problem by rolling back my Windows 10. I would like to use the Recovery Boot Menu to restore my computer to the state it was in just prior to when I contacted Microsoft Help Desk. I am concerned that because one of the agents rolled back my Windows 10 the PE extracted will not match. Is there anything that I can do? Many thanks.