Windows 10: Macrium not letting me fix boot - 1803 update Solved

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  1. Posts : 50
    Windows 10 Education 64-bit
       24 May 2018 #1

    Macrium not letting me fix boot - 1803 update


    Hi. zbook told me to post here about the problems I've had since the 1803 update. I haven't been able to boot into Windows since and the PC gets stuck in a restart loop. I have Windows installed on my 248gb Sandisk Ultra II SSD (C:\), and two 1TB HDDs (D:\ and E:\ respectively) for storage.

    I've created macrium USB rescue media, but I can't work out how to fix the boot problems. I tried following this guide: Fix Boot Problems

    When I click "Fix Windows Boot Problems", then click Add and type in "C:\Windows" it shows the C:\ partition as one of my 1TB HDDs (see below image). Furthermore, in the main screen the SSD is greyed-out and I can't select it or seem to do anything to it, and it says "File system: Empty" and says it has 248gb free space. Please see the below images as I'm just trying to explain what's in them.

    So if possible I'd like to fix this issue, otherwise I don't mind reinstalling windows on the SSD - which I couldn't get to work with the bootable windows installation media, as that too wouldn't show up my SSD when I tried to install it.

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    Thank you for the help
      My ComputerSystem Spec

  2.    25 May 2018 #2

    I'd post it on the Macrium Support forum. Administrators respond quickly and have helped me greatly over the years.
    https://forum.macrium.com/
      My ComputerSystem Spec

  3.    25 May 2018 #3

    Just wondering if it has something to do with whether your SSD has GPT or MBR partition type.
      My ComputerSystem Spec

  4. topgundcp's Avatar
    Posts : 2,435
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       26 May 2018 #4

    I looked at the other thread: Can't Boot Into Windows Since Feature Update, Infinite Loop Restarts - Windows 10 Forums

    Up to post #5, you still had your Windows OS (C Drive) then after that, I don't know what you were told to do, I am overwhelmed of the amount of instructions given to you and now based on the screen shot, your C drive is completely wiped out and perhaps it became RAW. On your other disks (Disk 2 and disk 3), you'd see your disk types are both MBR. Your C drive (disk 1) is now unreadable, neither GPT nor MBR. hence Macrium cannot find your Windows OS. Since your C drive became unreadable, Macrium shows your D drive as C and E drive as D.

    At this point, you can use some partition manager software to recover the lost partition. However, IMO, it's best to re-install Windows from scratch since you have your data saved in OneDrive.
      My ComputerSystem Spec

  5. Clintlgm's Avatar
    Posts : 786
    Win 10 pro Upgraded from 8.1
       26 May 2018 #5

    topgundcp said: View Post
    I looked at the other thread: Can't Boot Into Windows Since Feature Update, Infinite Loop Restarts - Windows 10 Forums

    Up to post #5, you still had your Windows OS (C Drive) then after that, I don't know what you were told to do, I am overwhelmed of the amount of instructions given to you and now based on the screen shot, your C drive is completely wiped out and perhaps it became RAW. On your other disks (Disk 2 and disk 3), you'd see your disk types are both MBR. Your C drive (disk 1) is now unreadable, neither GPT nor MBR. hence Macrium cannot find your Windows OS. Since your C drive became unreadable, Macrium shows your D drive as C and E drive as D.

    At this point, you can use some partition manager software to recover the lost partition. However, IMO, it's best to re-install Windows from scratch since you have your data saved in OneDrive.
      My ComputersSystem Spec


  6. Posts : 50
    Windows 10 Education 64-bit
    Thread Starter
       27 May 2018 #6

    All right so I disconnected the hard drives, created new installation media and tried to clean install but yeah it's not showing up the SSD. The SSD is definitely showing up in the BIOS though. Also @Clintgm in the BIOS the drivers are set to AHCI (I've manually done this before). I never used RAID for my hard drives but it sounds like a good idea because I do use the hard drives to store media files as a Plex server, but obviously first I just want to get the OS working right?

    So should I use a partition manager to create a new partition? Or how do I get windows to register the SSD?

    Thanks a lot for all the help

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      My ComputerSystem Spec

  7.    27 May 2018 #7

    You may need to format it, assuming it's functional and there isn't a firmware, connector or cabling problem.

    As you can't boot into Windows, you could use e.g. Kyhi's boot disk, available from the top of the Software and Apps section here, or any other convenient means.

    https://www.youtube.com/watch?v=vCjpbgivnps
    SSD Not Showing Up in Computer [FIXED] - Driver Easy
      My ComputerSystem Spec

  8. topgundcp's Avatar
    Posts : 2,435
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       27 May 2018 #8

    So should I use a partition manager to create a new partition? Or how do I get windows to register the SSD?
    Try this first.
    Boot up Windows Installation disk. On the first screen, hold down SHIFT+F10, you'd get a Command Prompt screen then type:

    diskpart
    select disk 0
    clean
    exit
    exit

    Continue with the installation. Select customize, select the unallocated disk then click next (Do not format). Continue until done.
      My ComputerSystem Spec


  9. Posts : 50
    Windows 10 Education 64-bit
    Thread Starter
       27 May 2018 #9

    Was almost getting somewhere... I don't get this error though, I have it set to AHCI, I just double-checked
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      My ComputerSystem Spec


  10. Posts : 50
    Windows 10 Education 64-bit
    Thread Starter
       27 May 2018 #10

    I reset the BIOS, changed it back to AHCI again, and changed boot order so the SSD is number 1, and removable device is number 2. It's currently installing... :)
      My ComputerSystem Spec


 
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