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Acronis True Image 2017 Explorer.exe Hang
I know a lot of you use Acronis, so, I hope someone has an answer for me.
I have Acronis True Image 2017 installed onto my PC for over a year now without any issues. Yesterday, I began having issues where Windows Explorer would completely hang and freeze to a point of no return.
Attempting to reboot the PC leaves the computer stuck in a hanging restart and the only way to restart the machine is to do a hard shutdown by pressing and holding the power button.
I performed a clean boot on my Windows 10 Professional 64bit 1703 build install and verified that Explorer.exe functioned fine and continued to function fine as well as restarts. I began turning services and applications on one-by-one and eventually discovered that when Acronis was set to boot with the PC or is turned on while the PC is running, it completely hangs Windows Explorer causing a force restart.
Only when the Acronis startup tasks and services are disabled does the PC function without a hiccup.
I have used Revo Uninstaller to do a full clean reinstall of Acronis TI 2017, but the problem remains. Does anybody have any suggestions on fixing this issue?