Windows 10: Resetting PC problem via windows and media creation tool

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  1.    18 Feb 2018 #1

    Resetting PC problem via windows and media creation tool


    Hi all

    i have been having an issue with my pc for a while so I have started trying to reset it and have a clean installation of windows 10.

    I have tried going to settings, update and security, and restting it. However half way the through the process it stops and gives me the message ďthere was a problem resetting your pc, no changes were madeĒ (actually changes must have been made as I now have no audio, least of my worries)

    With micrsoft support I downloaded a windows media creation tool (couldnít find a 16gb stick so put it on a 500gb external usb hard drive), however even though I have changed the boot sequence to removable device, it still wonít boot from it.

    I would appreciate any help, anyone could give as now I have started iím in limbo with it

    Thanks

    David
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,830
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Feb 2018 #2

    jacka27 said: View Post
    ...I downloaded a windows media creation tool (couldnít find a 16gb stick so put it on a 500gb external usb hard drive)...
    Welcome to TenForums @jacka27

    The MCT usually asks for an 8GB USB. The total size of the install files for 1709 x64 is actually 3.58GB, so it may fit (just) on a 4GB drive.

    You can make a bootable USB by formatting it to Fat32 and marking its partition Active. Instructions here:
    Create Bootable USB Flash Drive to Install Windows 10 (post #270)

    Copy all the install media files and folders from the external HDD to the USB prepared as above and it will be bootable.
      My ComputersSystem Spec

  3.    18 Feb 2018 #3

    Bree said: View Post
    Welcome to TenForums @jacka27

    The MCT usually asks for an 8GB USB. The total size of the install files for 1709 x64 is actually 3.58GB, so it may fit (just) on a 4GB drive.

    You can make a bootable USB by formatting it to Fat32 and marking its partition Active. Instructions here:
    Create Bootable USB Flash Drive to Install Windows 10 (post #270)

    Copy all the install media files and folders from the external HDD to the USB prepared as above and it will be bootable.
    Hi Bree. Thanks for the help. I purchased a 16gb stick when I was out and I have just tried that and it didnít work. It just carried on through to the login screen.

    I have changed the boot sequence too. Any ideas??

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    Thanks

    David
      My ComputerSystem Spec

  4.    18 Feb 2018 #4

    Click image for larger version. 

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ID:	177578 I have also changed this to usb first which didn’t work. Is it just because I ha e an old pc or is there something more sinister?
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 8,830
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Feb 2018 #5

    jacka27 said: View Post
    Click image for larger version. 

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    I have also changed this to usb first which didnít work. Is it just because I ha e an old pc or is there something more sinister?
    With the USB as the first device it should boot.

    It looks like you have a legacy bios system. Did you mark the USB partition as Active? For legacy systems this is essential, otherwise it won't be seen as a bootable device. You can do this in Disk Management (right-click on the USB partition for the options). It is also essential that it was formatted as Fat32.
      My ComputersSystem Spec

  6.    18 Feb 2018 #6

    Hi Bree I actually did both. Have a look at the screen shot. it has me baffled, but there is obviously something a miss. Lately I have had issues where my streaming options keep turning off and my VPN for work stops working so I need to set it back up.


    Click image for larger version. 

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    Where do I go from here?
    Attached Thumbnails Attached Thumbnails image.png  
    Last edited by jacka27; 18 Feb 2018 at 13:56.
      My ComputerSystem Spec

  7. Bree's Avatar
    Posts : 8,830
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Feb 2018 #7

    That's odd, a Fat32 Active partition should be bootable provided, that is, that you have copied all the correct files and folders to it from the install media. It should contain the following:
    Code:
     Directory of G:\
    17/02/2018  16:55    <DIR>          boot
    17/02/2018  16:55    <DIR>          efi
    17/02/2018  16:58    <DIR>          sources
    30/09/2017  15:03                43 autorun.inf
    30/09/2017  16:06           397,752 bootmgr
    30/09/2017  16:06         1,236,376 bootmgr.efi
    30/09/2017  15:03            78,784 setup.exe
      My ComputersSystem Spec

  8.    18 Feb 2018 #8

    Bree said: View Post
    That's odd, a Fat32 Active partition should be bootable provided, that is, that you have copied all the correct files and folders to it from the install media. It should contain the following:
    Code:
     Directory of G:\
    17/02/2018  16:55    <DIR>          boot
    17/02/2018  16:55    <DIR>          efi
    17/02/2018  16:58    <DIR>          sources
    30/09/2017  15:03                43 autorun.inf
    30/09/2017  16:06           397,752 bootmgr
    30/09/2017  16:06         1,236,376 bootmgr.efi
    30/09/2017  15:03            78,784 setup.exe
    I have this which looks about right.

    Click image for larger version. 

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ID:	177604
      My ComputerSystem Spec

  9. Bree's Avatar
    Posts : 8,830
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Feb 2018 #9

    That looks correct, it should be bootable.

    Most bios have a 'select boot device' menu available at start up. Often this option is not available if you have Fast Startup turned on in Windows 10, so either turn it off of use 'Restart' (which does a cold boot).

    For an AMI bios the key to get into the 'select boot device' menu seems to be F8. You'll need to be quick, so start pressing F8 as soon as it starts up.

    With the USB device in the PC, boot it and try pressing F8 (often) from when you hit the powe button (stop if you get the windows splsh screen).
    http://www.tomshardware.co.uk/answer...-ami-bios.html

    With most all Asus boards, tapping F8 at power on will bring up a boot device choice menu...
    http://vip.asus.com/forum/view.aspx?...e=en-us&page=1
      My ComputersSystem Spec

  10.    18 Feb 2018 #10

    I'll try that now
      My ComputerSystem Spec


 
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