Resetting PC problem via windows and media creation tool

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  1. jacka27
    Posts : 37
    Windows 10
    Thread Starter
       New #21

    I have tried again with no luck . It seems my pc won’t boot from a usb. Really frustrating?

    What options do I have?
      My Computer
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  3. Bree
    Posts : 31,611
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #22

    jacka27 said:
    I have a 4.7gb dvd. I don’t think that will be enough for an iso.....
    I've downloaded the ISO for 1709 x64 (the latest version, the Fall Creators Update). The ISO is for a 3.95GB DVD, so it should easily fit on a standard DVD.

    The MCT's 'burn the ISO to DVD' option just opens File Explorer at the folder holding the ISO. You'll need to right-click on the ISO and select 'Burn disc image' to make the DVD (to be sure it was burned OK, click the 'Verify disc after burning' box). I have just successfully burnt the ISO to a standard 4.7GB DVD and booted from it.
      My Computers
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  4. jacka27
    Posts : 37
    Windows 10
    Thread Starter
       New #23

    I’m just creating it now, then I’ll burn it to a dvd.

    Should all pcs boot from a usb?
      My Computer
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  6. Bree
    Posts : 31,611
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #24

    jacka27 said:
    Should all pcs boot from a usb?
    Yes, but the Asus forums seem to be full of people who seem to find it near-impossible. The DVD should be your easiest option.
      My Computers
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  7. jacka27
    Posts : 37
    Windows 10
    Thread Starter
       New #25

    Fingers crossed. Burning now
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  8. jacka27
    Posts : 37
    Windows 10
    Thread Starter
       New #26

    The dvd ( 2nd burn) is working. I’ll let you know how I get on
      My Computer
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  9. jacka27
    Posts : 37
    Windows 10
    Thread Starter
       New #27

    I’m all installed and everything is fine apart from I keep getting blue stop code screens. Is there anyway of finding out what it is?
      My Computer
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  10. Bree
    Posts : 31,611
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #28

    Glad to heard the DVD worked. Sorry to hear you are suffering the Blue Screen of Death.

    I'd try the clean install again. If you still have problems after that, there's a forum here specifically to help diagnose BSODs. Read the posting instructions carefully before posting.

    Forum: BSOD Crashes and Debugging
    BSOD crash analysis, debugging and error reports help.
    https://www.tenforums.com/bsod-crashes-debugging/
      My Computers
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  12. zbook
    Posts : 41,455
    windows 10 professional version 1607 build 14393.969 64 bit
       New #29

    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
      My Computer
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  13. jacka27
    Posts : 37
    Windows 10
    Thread Starter
       New #30

    zbook said:
    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
    H zbook

    How do I use it. I have saved it and clicked the shortcut which has opened a CMD box then it closed it
      My Computer
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