Windows 10: Resetting PC problem via windows and media creation tool

Page 4 of 6 FirstFirst ... 23456 LastLast

  1. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Feb 2018 #31

    1) Run the DM log collector first and post a zip.
    BSOD - Posting Instructions - Windows 10 Forums


    2) Open administrative command prompt and type or copy and paste:
    3) sfc /scannow
    4) dism /online /cleanup-image /restorehealth
    5) chkdsk /scan
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    After the above steps run the beta log collector on the bottom of the webpage to see if it can run and then post a zip into the thread.
      My ComputerSystem Spec

  2.    21 Feb 2018 #32

    That DL didn't work first time

    Log.zip

    Log file attached
      My ComputerSystem Spec


  3. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Feb 2018 #33

    There were no BSOD mini dump files.
    Post #18 displayed a misbehaving hardware driver.
    The PAGE_FAULT_IN_NONPAGED_AREA bug check has a value of 0x00000050. This indicates that invalid system memory has been referenced. Typically the memory address is wrong or the memory address is pointing at freed memory.
    The logs displayed multiple BSOD with bugcheck 50.
    The logs displayed drive file corruption.

    For all steps please post images into the thread.
    If there are problems posting images please use one drive or drop box share links.

    1) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings >
    a) under performance click settings > on performance options click the advanced tab > under virtual memory click change > post an image of the virtual memory window into the thread
    b) under startup and recovery click settings > post an image of the startup and recovery window into the thread

    2) If the computer has Ccleaner > click on the Windows tab > scroll down to system and advanced > post an image into the thread

    3) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread

    4) Run HD Tune:
    http://www.hdtune.com/download.html
    Post images of the test results for each of these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    5) Open administrative command prompt and type or copy and paste:
    chkdsk /x /f /r
    This may take many hours so plan to run overnight.

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    6) Use the information in this link to find the chkdsk report in the event viewer: Copy and paste > notepad > save to the desktop > post a image into the thread.
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials

    7) For any BSOD please run the beta version of the log collector by clicking extract.
    If the beta collector does not collect files when using extract please use the DM log collector:
    log collector v2-beta08.zip
    BSOD - Posting Instructions - Windows 10 Forums

    8) Open the website for the computer .or motherboard manufacturer > enter the product or serial number or model > select the operating system > view drivers and BIOS > post a URL or hyperlink into the thread

    9) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    If there is more than 1 RAM module then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM Windows 10 Tutorials



    Code:
    Event[477]:  Log Name: System  Source: Ntfs  Date: 2018-02-18T23:36:30.197  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-M58OUOS  Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown.  The file system structures need to be scanned and fixed offline.
    Code:
    Event[587]:  Log Name: System  Source: Ntfs  Date: 2018-02-18T23:50:39.273  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-M58OUOS  Description: A corruption was discovered in the file system structure on volume C:.A corruption was found in a file system index structure.  The file reference number is 0x4000000017f06.  The name of the file is "\Users\UpdatusUser.DESKTOP-M58OUOS\AppData\Roaming\Microsoft\Windows".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

    Code:
    18/02/2018 23:18    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: ffff8f254444c000
    P3: 0
    P4: fffff803d8101b31
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-31234-01.dmp
    \\?\C:\Windows\TEMP\WER-57187-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER580E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A6F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A8F.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_d06db1b7617de75c743cc93683949b46e2e736ce_00000000_cab_18461831
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6ffb9ca2-0cd6-4bf0-a550-9e7c60722995
    Report Status: 2049
    Hashed bucket:18/02/2018 23:17    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: ffff8f254444c000
    P3: 0
    P4: fffff803d8101b31
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-31234-01.dmp
    \\?\C:\Windows\TEMP\WER-57187-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER580E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A6F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A8F.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_d06db1b7617de75c743cc93683949b46e2e736ce_00000000_02d95aec
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6ffb9ca2-0cd6-4bf0-a550-9e7c60722995
    Report Status: 4
    Hashed bucket:
    18/02/2018 23:38    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: ffffb0a904f08000
    P3: 0
    P4: fffff802ceba1b31
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-38046-01.dmp
    \\?\C:\Windows\TEMP\WER-124390-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35EB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER36A6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER36E6.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_10d56ca2123953a7dac6c631fc9597f64d86e92_00000000_cab_1f5249f0
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 49a2a64c-c646-4341-a83b-94b665c60b52
    Report Status: 2049
    Hashed bucket:
    18/02/2018 23:38    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: ffffb0a904f08000
    P3: 0
    P4: fffff802ceba1b31
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-38046-01.dmp
    \\?\C:\Windows\TEMP\WER-124390-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35EB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER36A6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER36E6.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_10d56ca2123953a7dac6c631fc9597f64d86e92_00000000_02d236f4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 49a2a64c-c646-4341-a83b-94b665c60b52
    Report Status: 4
    Hashed bucket:
    18/02/2018 23:12    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: ffffc1d2808fa000
    P3: 0
    P4: fffff80078501b31
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-32281-01.dmp
    \\?\C:\Windows\TEMP\WER-228859-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC247.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2C4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2D5.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_c5703c35b312f1efdf512c203290b16092309bd5_00000000_cab_23b7c489
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e1822965-3686-49ac-9836-6b4fc75ec884
    Report Status: 2049
    Hashed bucket:
    18/02/2018 23:12    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: ffffc1d2808fa000
    P3: 0
    P4: fffff80078501b31
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-32281-01.dmp
    \\?\C:\Windows\TEMP\WER-228859-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC247.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2C4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC2D5.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_c5703c35b312f1efdf512c203290b16092309bd5_00000000_02efc2e4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e1822965-3686-49ac-9836-6b4fc75ec884
    Report Status: 4
    Hashed bucket:
    18/02/2018 23:50    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: fffffe1c4241f000
    P3: 0
    P4: fffff8012ab961db
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-33156-01.dmp
    \\?\C:\Windows\TEMP\WER-56296-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA3FB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA95A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA97A.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_aa51f10b0f3af7a53f449f189ca6886a2415bb_00000000_cab_031dc936
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: acfb40ec-fa29-495f-8ca3-184cf524642e
    Report Status: 2049
    Hashed bucket:
    18/02/2018 23:50    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: fffffe1c4241f000
    P3: 0
    P4: fffff8012ab961db
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\021818-33156-01.dmp
    \\?\C:\Windows\TEMP\WER-56296-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA3FB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA95A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA97A.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_aa51f10b0f3af7a53f449f189ca6886a2415bb_00000000_0311a989
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: acfb40ec-fa29-495f-8ca3-184cf524642e
    Report Status: 4
    Hashed bucket:
    Code:
    Name    NVIDIA GeForce 7050 PV / NVIDIA nForce 630aPNP Device ID    PCI\VEN_10DE&DEV_053B&SUBSYS_82B31043&REV_A2\3&267A616A&0&90
    Adapter Type    GeForce 7050 PV / nForce 630a, NVIDIA compatible
    Adapter Description    NVIDIA GeForce 7050 PV / NVIDIA nForce 630a
    Adapter RAM    128.00 MB (134,217,728 bytes)
    Installed Drivers    nvd3dumx.dll
    Driver Version    8.15.11.9038
    INF File    oem7.inf (Section001 section)
    Color Planes    Not Available
    Color Table Entries    4294967296
    Resolution    1920 x 1080 x 60 hertz
    Bits/Pixel    32
    Memory Address    0xDE000000-0xDEFFFFFF
    Memory Address    0xC0000000-0xCFFFFFFF
    Memory Address    0xDD000000-0xDDFFFFFF
    IRQ Channel    IRQ 22
    I/O Port    0x000003B0-0x000003BB
    I/O Port    0x000003C0-0x000003DF
    Memory Address    0xA0000-0xBFFFF
    Driver    c:\windows\system32\drivers\nvlddmkm.sys (8.15.11.9038, 10.80 MB (11,327,776 bytes), 14/07/2009 12:54)
    Last edited by zbook; 21 Feb 2018 at 03:27.
      My ComputerSystem Spec

  4.    21 Feb 2018 #34

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	915.5 KB 
ID:	178053

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	916.6 KB 
ID:	178055
      My ComputerSystem Spec

  5.    21 Feb 2018 #35

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	1.07 MB 
ID:	178056

    72%x
      My ComputerSystem Spec

  6.    21 Feb 2018 #36

    Click image for larger version. 

Name:	image.png 
Views:	5 
Size:	1.26 MB 
ID:	178057
      My ComputerSystem Spec

  7.    21 Feb 2018 #37

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	127.3 KB 
ID:	178060

    Click image for larger version. 

Name:	image.png 
Views:	5 
Size:	110.6 KB 
ID:	178061

    I'm running the error log now and will post the others over the next couple of nights
      My ComputerSystem Spec


  8. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Feb 2018 #38

    For startup and recovery > system failure > un-check automatically restart
    After this chane when there is a BSOD there should be a blue BSOD windows with : ( and a bugcheck. It will no longer flash . now when there is a BSOD you will know as the window will display the problem. Sometimes the BSOD window may display a misbehaving driver in the form *.sys. If you see a misbehaving driver please record it and post it into the thread.
      My ComputerSystem Spec

  9.    22 Feb 2018 #39

    Processing...x
      My ComputerSystem Spec

  10.    22 Feb 2018 #40

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	98.6 KB 
ID:	178091
      My ComputerSystem Spec


 
Page 4 of 6 FirstFirst ... 23456 LastLast

Related Threads
Hello, Have a DELL xps 8900, 2 years old. Have the problem of screen going blank after 5 to 10 minutes. Did the MS Media Creation tool, and everything seemed to then work. Booted up fine, worked, just great. But again, after about 5...
Solved Very Strange Media Creation Tool Problem in Installation and Upgrade
I have a test bench case and have been upgrading some of my old Windows 7 licenses to get Windows 10's digital entitlement on a few motherboard/processor combos I am planning to sell soon. My first few went smoothly. However, on my last combo, I'm...
Hello peeps,Ive had this problem where i would open the media creation tool,choose upgrade this PC and it would download,i left it to download and i looked and it was on 98% and i looked away for a bit looked back and i think it completed but it...
Solved Problem with the Media creation tool in Installation and Upgrade
I download the Windows image twice via the media creation tool. The file sizes though same, had different hashes(SHA1). If the images are identical, why the different hashes. Needless to say, the hashes don't obviously match with their MSDN...
Solved media creation tool problem in Installation and Upgrade
hello i want to upgrade my pc to win 10 when i want to download from media creation tool , after choosing upgrade this pc 26597 please help me and thank you
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:03.
Find Us