Windows 10: Resetting PC problem via windows and media creation tool

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  1.    18 Feb 2018 #21

    I have tried again with no luck . It seems my pc won’t boot from a usb. Really frustrating?

    What options do I have?
      My ComputerSystem Spec


  2. Posts : 6,399
    10 Home x64 (1709) (10 Pro on 2nd pc)
       18 Feb 2018 #22

    jacka27 said: View Post
    I have a 4.7gb dvd. I don’t think that will be enough for an iso.....
    I've downloaded the ISO for 1709 x64 (the latest version, the Fall Creators Update). The ISO is for a 3.95GB DVD, so it should easily fit on a standard DVD.

    The MCT's 'burn the ISO to DVD' option just opens File Explorer at the folder holding the ISO. You'll need to right-click on the ISO and select 'Burn disc image' to make the DVD (to be sure it was burned OK, click the 'Verify disc after burning' box). I have just successfully burnt the ISO to a standard 4.7GB DVD and booted from it.
      My ComputersSystem Spec

  3.    18 Feb 2018 #23

    I’m just creating it now, then I’ll burn it to a dvd.

    Should all pcs boot from a usb?
      My ComputerSystem Spec


  4. Posts : 6,399
    10 Home x64 (1709) (10 Pro on 2nd pc)
       18 Feb 2018 #24

    jacka27 said: View Post
    Should all pcs boot from a usb?
    Yes, but the Asus forums seem to be full of people who seem to find it near-impossible. The DVD should be your easiest option.
      My ComputersSystem Spec

  5.    18 Feb 2018 #25

    Fingers crossed. Burning now
      My ComputerSystem Spec

  6.    18 Feb 2018 #26

    The dvd ( 2nd burn) is working. I’ll let you know how I get on
      My ComputerSystem Spec

  7.    18 Feb 2018 #27

    I’m all installed and everything is fine apart from I keep getting blue stop code screens. Is there anyway of finding out what it is?
      My ComputerSystem Spec


  • Posts : 6,399
    10 Home x64 (1709) (10 Pro on 2nd pc)
       18 Feb 2018 #28

    Glad to heard the DVD worked. Sorry to hear you are suffering the Blue Screen of Death.

    I'd try the clean install again. If you still have problems after that, there's a forum here specifically to help diagnose BSODs. Read the posting instructions carefully before posting.

    Forum: BSOD Crashes and Debugging
    BSOD crash analysis, debugging and error reports help.
    https://www.tenforums.com/bsod-crashes-debugging/
      My ComputersSystem Spec


  • Posts : 16,253
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Feb 2018 #29

    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
      My ComputerSystem Spec

  •    20 Feb 2018 #30

    zbook said: View Post
    Please run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
    H zbook

    How do I use it. I have saved it and clicked the shortcut which has opened a CMD box then it closed it
      My ComputerSystem Spec


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