New
#1
Problem with System Restore on Win 10
Tried to do a System Restore on a Toshiba laptop this morning. First of all it took over a half hour or more and ended up in a loop which I can't get out of. Never booted up into Windows, just the following messages on the screen:
- 0xc000021a and go to http://www.windows.com/stopcode which doesn't load
- Toshiba says it's "preparing automatic repair" then "diagnosing your PC"
- choices are "restart" which does nothing or "advanced options"
- Adv. options choices are: "continue to Windows or turn off PC" - same loop again
use device to recover or troubleshoot choices or repair install
- Another screen says "Your PC ran into a problem and needs to restart" then I get the same error messages again!!
Help! I don't want to lose all the data and programs on this PC. Any suggestions?? Thanks in advance!
P.S. I'm fairly new to Windows 10. Tried to get into Safe Mode but all the instructions I found show Windows already loaded. ??