Macrium Free - backup on Nas fail

Hi guys,

if I run a backup on an external usb 3.0 hard drive, Macrium Free create the image of the system drive, but if I scheduled (or manually run) the same backup on a network folder (a raid0 hard drive usb enclosure connected to the usb 3.0 port of my Asus DSL-AC68U wifi router), after some processing, it fails. The log tells that it should be a write problem, the network location not connected, but the folder is stable connected.

Here the screenshot, where you can see the initial process where location is connected, the last message where there's the error, and the folder still connected and writable:



any suggestion about this?

Thanks a lot!

Word Man said:

Is the connection to NAS by WiFi? If so, can you connect source direct to router by Ethernet to make it work? I see you got the first too partitions but looks like signal dropped out doing C: drive.

The Nas is connected to the router by USB 3.0 port, and yes, pc is connected by WiFi.
But the WiFi connection is very stable, if I try to copy and paste for example some GBs of movies and images to this Nas, it works without problems and with a quite constant flow.
For this reason it seems more a Macrium issue on managing backup to Nas.

RolandJS said:

tulving, what I have discovered when using backup software: if there is any interruption "in the force" during a backup operation -- often the backup procedure is halted and the backup file is deleted; start over time. I don't know if the above applies to your situation or not; while normally a folder or file copy operation (I prefer copy over move) can survive a brief interruption within wifi or ethernet -- I'm not sure if any backup operation can survive an interruption.

Yes, that is true, and I understand your right topic. But I can assure that the wifi router is very good (an Asus DSL-AC68U that is a top device), same thing for the laptop network Wifi card (an Intel dual band one), the signal and channel is always strong and stable, using the 2.4 GHz band at about 5 meters from the router, and the last cue or better evidence, is that for example Acronis was able to save the backup in the same situation (if you see screenshot, you can find an old backup made with Acronis, before changing for Macrium).
For this reasons I think is probably some issue of Macrium, rather than a real network problem.

SoFine409 said:

You might want to see if your wifi card is setup to allow it to save power. That could very well result in the loss of the connection.

Thanks for suggestion, since laptop is a core i7 with discrete Nvidia Geforce video card, and it's always plugged to charger not with only battery, I've set it for top performance, and on all devices I've disabled the turn off option for power saving.

Word Man said:

Again, trying the backup reliability from a direct Ethernet connection could rule in or out the issue of WiFi or Macrium. Here's an example at Macrium support forum: https://forum.macrium.com/Topic15472-2.aspx You should read through to last post by OP and maybe look for your aluminum foil.

I'll do the test with direct ethernet connection, but I don't think that's the problem. Whit Acronis 2017, the backup and validation process took about 2 hours, and always was fine.
The router is an Asus one, as in the topic a user said, excellent devices that don't have the problem of interference between usb 3.0 hard drives plugged on the back port and WiFi signal.
I sometimes test the strenght of signals of the two band channels, just for a check not becasue I have some other issue, and the performance are always excellent .