Windows 10: Windows10 File History Stopped Backing Up Solved

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  1. Posts : 57
    Windows10 Pro Build 1709
       12 Feb 2018 #1

    Windows10 File History Stopped Backing Up


    I have been using File History Backup ever since Windows10 was introduced. I just checked the last backup, and see it was Jan 1, 2018 - seams to have stopped working as of then, and don't know how to get it going again. I have it set to back up Daily and to keep History for 1 month.

    I noticed that it backed up in the wee hours of the morning, and I do power off every night. Might this be the issue? Also wonder if there is a way to know that the backup running successfully.

    Here are the settings
    Click image for larger version. 

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    Running Windows 10 Pro, V. 1709, Build 16299.192
      My ComputersSystem Spec


  2. Posts : 7,602
    10 Home x64 (1803) (10 Pro on 2nd pc)
       12 Feb 2018 #2

    ALN said: View Post
    I have been using File History Backup ever since Windows10 was introduced. I just checked the last backup, and see it was Jan 1, 2018...
    ....Running Windows 10 Pro, V. 1709, Build 16299.192
    When did you get the update to Fall Creators Update, version 1709? Was that on or just after 1st Jan.?

    Several of us have reported that File History stopped after the update to 1709. Changing the settings and setting it up again seemed to fix it.

    Bree said:
    ...Seems like the update to 1709 didn't correctly carry over the settings, but re-making them was all that was required to get it working again.
    File History to be removed?
      My ComputersSystem Spec


  3. Posts : 57
    Windows10 Pro Build 1709
    Thread Starter
       12 Feb 2018 #3

    Bree said: View Post
    When did you get the update to Fall Creators Update, version 1709? Was that on or just after 1st Jan.?

    Several of us have reported that File History stopped after the update to 1709. Changing the settings and setting it up again seemed to fix it.

    File History to be removed?
    Actually I have no idea when I got the Fall Creators Update. But I will try changing the settings and see if that takes care of it.

    Thanks for your reply!
      My ComputersSystem Spec


  4. Posts : 7,602
    10 Home x64 (1803) (10 Pro on 2nd pc)
       12 Feb 2018 #4

    ALN said: View Post
    Actually I have no idea when I got the Fall Creators Update...
    If you got it through Windows Update it should tell you in the update history. I manually installed 1709 and file history stopped from that date on until I noticed and re set its settings. Has worked reliably ever since.
      My ComputersSystem Spec


  5. Posts : 8,150
    Windows 10 Pro x64 Build 1803
       12 Feb 2018 #5

    Not sure when the "Daily" backups runs but as far as I know, no backup will run when the machine is power off. I would think it would retry once the machine is powered on.

    Have you always powered off your device? (and by power of I mean shutdown)
      My ComputerSystem Spec

  6.    13 Feb 2018 #6

    File History can be temperamental. My fix for when it stops backing up is below.
    • Stop FH
    • Delete the FH config files at C:\Users\<username>\AppData\Local\Microsoft\Windows\FileHistory\Configuration
    • Restart FH and select to use the same backup drive as before
      My ComputersSystem Spec


  7. Posts : 7,602
    10 Home x64 (1803) (10 Pro on 2nd pc)
       13 Feb 2018 #7

    Caledon Ken said: View Post
    Not sure when the "Daily" backups runs....

    No, I've never been able to spot any pattern, it seems to depend on whether there have been any changes to the files being backed up. I have had backups roughly every 2-3 days (which would fit with how often my files change).

    File History is very much my third line of defence, I have other backup regimes but leave File History on as a last resort - I just 'set and forget' it. It's pointing to a network share, so there's never any issue with the history drive being available.

    As such I seldom check on its progress. Mine is set for 'Daily', looking today, I see the last five backups (out of 179) were...

    12 Feb. 20:57
    09 Feb. 21:42
    06 Feb. 19:47
    06 Feb. 14:48
    02 Feb. 12:12

    There's a gap of one month in the history, from when I updated to 1709 in mid-October until I set it up again in mid-November. Prior to that there are regular backups every other day or so, back to the first on 14 Nov 2016 11:35.
      My ComputersSystem Spec


  8. Posts : 57
    Windows10 Pro Build 1709
    Thread Starter
       13 Feb 2018 #8

    Bree said: View Post
    If you got it through Windows Update it should tell you in the update history. I manually installed 1709 and file history stopped from that date on until I noticed and re set its settings. Has worked reliably ever since.
    Thanks for that info! I have 2 computers, File History stopped working on both. 1709 was installed on one late Dec and on the other Jan 1 - about the time FH stopped working. So looks like 1709 is the culprit. I took your advice and re-set the settings, and looks like FH is working again. Thanks for your help!
      My ComputersSystem Spec


  9. Posts : 7,602
    10 Home x64 (1803) (10 Pro on 2nd pc)
       13 Feb 2018 #9

    ALN said: View Post
    I took your advice and re-set the settings, and looks like FH is working again. Thanks for your help!


    Mine's worked reliably since I reset it.
      My ComputersSystem Spec


  10. Posts : 57
    Windows10 Pro Build 1709
    Thread Starter
       13 Feb 2018 #10

    Caledon Ken said: View Post
    Not sure when the "Daily" backups runs but as far as I know, no backup will run when the machine is power off. I would think it would retry once the machine is powered on.

    Have you always powered off your device? (and by power of I mean shutdown)
    Yes, I power off (almost) every night. Agree that it must re-try as soon as it is turned back on.
      My ComputersSystem Spec


 
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