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Have a Dell laptop that will not load the OS
this is a Dell Inspiron 17r. I have windows 10 on it and it was running until this am. Right now it will not load Windows at all. I have a second dell that is running win10, but it is 64 bit. I tried using the auto repair and it failed. There are no restore points, and she did not back up the computer regularly. When it fails the auto fix process, the report that it is "unable to initialize the device PRN".
Looking this up, it seems to be related to the printer, but that should not the computer from starting. I am under the gun as this is the GF unit. I am trying to see if I can boot this into safe mode, but it's not clear how to do this unless it is directly in the bios and not handled during the boot sequence.