Error 0x8078012D and 0x8007045D when trying to create a system image

simrick said:

Thanks.
How full is the external drive? Do you have data on it right now, or is it empty?

Your Read Error Rate is a critical attribute. It can indicate that the magnetic media inside can no longer reliably store information in the affected sector(s).

I'd like you to install Hard Disk Sentinel (they have a 30-day free trial for Windows), and run the Surface Test on the external drive - see what that reports. Then, another CHKDSK /r on the external drive from an admin command prompt.
Hard Disk Sentinel - HDD health and temperature monitoring

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It won't let me use HDS. https://snag.gy/ManvY6.jpg
Can you point which zip file to use? I've used 3 already.

You want this one.

Attachment 175918

In section labelled Limited Trial / Free Version

LifeMushroom said:

It won't let me use HDS. https://snag.gy/ManvY6.jpg
Can you point which zip file to use? I've used 3 already.

I'm so sorry; it appears that the surface scan function is disabled in the trial. My mistake - I have a paid version, so didn't realize that.
Hard Disk Sentinel store

Let's do Seatools for Windows

https://www.seagate.com/support/downloads/seatools/



You want to run the FULL (long) test, not the short one.

It looks like HDS initially shows the disk is healthy, so I am wondering, have you tried changing the USB cable/USB hub, and running a Macrium backup? Or just try running a Macrium backup, to see if you get any errors?

You might even try a low level format of disk and let it mark off bad sectors.

Caledon Ken said:

You might even try a low level format of disk and let it mark off bad sectors.

Yes, but be warned that will erase everything on the drive.

LifeMushroom said:

We don't have another USB cable, but I'll try a different port and running Macrium. Thanks!

Okay. Let us know how it goes.