Windows 10: Help! Cannot System Restore, etc Solved

  1.    19 Dec 2017 #1

    Help! Cannot System Restore, etc


    Several sudden issues (after a crash - long story) on which I'd greatly appreciate help please.

    Can't do a System Restore
    Repeatedly get a message reporting unsuccessful because couldn't access a file, and suggesting I retry after switching off anti-virsu software. Disabled Defender's protection and retried, but same result.

    Can't get to 'Settings'
    I use the Classic Start Menu. Clicking PC settings no longer works.
    Click image for larger version. 

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    Can't get to 'Apps'
    The MS Apps are not showing up. Wouldn't normally worry me overmuch but I do need Skype and Camera urgently.
    Click image for larger version. 

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    Terry, East Grinstead, UK
      My ComputerSystem Spec


  2. Posts : 171
    Windows 10 Pro
       19 Dec 2017 #2

    Does it work with windows running in a normal configuartion ie, regular windows start menu?
      My ComputerSystem Spec

  3.    19 Dec 2017 #3

    Thanks. Happy to say that after spending most of the morning on this I have now recovered!
    Those three problems were fixed by doing a safe mode SR. Sets me back a day or so, but worth it.

    The initial issue that I was trying to solve (during which I had the serious crash) was relatively trivial. Should post separately but in brief: I installed a new webcam, a Logitech C170. It works in the Camera app and in the Skype app. But after installing Logitech Webcam Software, the Quick Capture in that program does not actiavte the webcam. Much searching reveals it's a fairly common problem, but so far not found a solution.
      My ComputerSystem Spec


 

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