Having a problem with formatting PC?


  1. Vladesi
    Posts : 1
    Windows 10
       New #1

    Having a problem with formatting PC?


    Hi there, I may I have a problem with my pc and am not sure. Of course I googled the problem before coming here but did not find an answer that really helped. My problem supposedly is that I started formatting my Windows 10 (latest version) Desktop Computer and once it got prepared to start deleting and managing it re-started like normal but it is just black screen now, I'm not sure if this is normal or I should do something about it, help would be much appreciated.
      My Computer
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  3. Caledon Ken
    Posts : 30,171
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi Vladesi. Welcome to the TenForums @Vladesi

    I read your post a couple of times and I'm not exactly sure I understand what you are trying to do. I do see you got a black screen.

    Let me try to state what I think you were doing. You wanted to do a clean install of windows and started the process by formatting your hard drive. You were successful in doing that and you then reloaded Windows. The installation went okay and you could see the screen but when it rebooted the screen went black.

    Is this what is happening?

    If so then you can search this forum for Nvidia issue with V1709. This is most likely a video driver issue. I see you have an Nvidia Graphics card, thank you for filling out you specs.

    Basically you have to boot to safe mode, uninstall the current driver and install an older driver. (or maybe the newest, see below.)

    To get to safe mode start your computer, when you see the spinning dots power it off by holding the power key down until it shuts off. Start it up again, see the spinning dots, hold the power switch down until it shuts off. On the next power up Windows will take you to the Advance Start Options. If this doesn't work retry the process to get Windows Advance Start up Options.

    Boot to Advanced Startup Options in Windows 10

    Once in safe mode uninstall the Nvidia driver. You can use DDU from MajorGeeks.

    http://www.majorgeeks.com/files/deta...installer.html

    Then install an older driver. ( I would note this is an older solution and maybe Nvidia has a very new driver that you should try first as it may have a fix.)

    Before returning to a normal boot tell windows to stop updating drivers. Option 4 in this tutorial.

    Enable or Disable Driver Updates in Windows Update in Windows 10

    Then boot normally.

    If you tried a very new driver an it works you can go back to that tutorial and turn Driver updates back on. If you had to use an older driver to get it working you will also have to tell Nvida in Geforce experience to not update drivers.

    If I've totally misunderstood issue please provide more details.


    Ken
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