Windows 10: Defender red x in Taskbar- Actions needed- but what? Solved

  1.    08 Nov 2017 #1

    Defender red x in Taskbar- Actions needed- but what?

    Hi, about 10 days or so ago I noticed the Defender tray icon had started to show a red x - 'Actions Needed'.
    Click image for larger version. 

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    Clicking on that opens the background window, and clicking on 'View Antivirus Providers' which seems to offer the only apparent reason for the red x gives the foreground window, which has nothing to do with AV providers.

    There's nothing untoward if I expand the dropdowns.
    I use Avast and have SecureAplus (no real time scan) installed.

    I feel I'm missing something obvious, but can't think what it is.... Click image for larger version. 

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    Any ideas? Thanks!
    Last edited by dalchina; 08 Nov 2017 at 03:55.
      My ComputerSystem Spec

  2. AndreTen's Avatar
    Posts : 14,618
    Windows 10 (Pro and Insider Pro)
       08 Nov 2017 #2

    What happens, if you click on Device performance and health (in Defender home)?
      My ComputersSystem Spec

  3. Cliff S's Avatar
    Posts : 21,657
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       08 Nov 2017 #3

    You could try running perfmon /report(from cmd, or run, or even File Explorer address bar) and see if it gives you any clues.
    and Cortana:
    Click image for larger version. 

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      My ComputersSystem Spec

  4. AndreTen's Avatar
    Posts : 14,618
    Windows 10 (Pro and Insider Pro)
       08 Nov 2017 #4

    I've got that red cross once. The culprit was health department - one device wasn't properly installed. That's why I asked what shows Health icon.
      My ComputersSystem Spec

  5.    08 Nov 2017 #5

    All ok, thanks.

    Unable to run perfmon
    - either timeout or
    The Data Collector Set or one of its dependencies is already in use.
    - a common issue..
      My ComputerSystem Spec

  6.    08 Nov 2017 #6

    Fixed itself... I had an unexpected action centre notification about something it didn't like, cleaned it, and back to green is good again. :)
      My ComputerSystem Spec

  7.    09 Nov 2017 #7

    We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
      My ComputerSystem Spec


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