New
#1
client had syskey installed on computer
Hey, new guy here. Tom is my name.
I have a client who's computer was hacked by a scammer, she allowed them access and then set a syskey on the computer. After she paid them they told her the password. They came back several times and extorted money from her. I've removed everything so they can't access the computer, but the syskey is still there.
Questions:
1) The data....is it encrypted through syskey? Or can it be copied to use on another computer or after a re-install of the OS (win10)?
2) Can I remove the syskey, beings we know the password and un-encrypt things? (I'm thinking NOT)
3) Being we have access and I have disabled all outside access, are we good to go as is? (again I'm thinking not as Win10 won't let me install the latest updates)
Thank you in advance for the help.