1.    4 Weeks Ago #1
    Join Date : Oct 2017
    Posts : 9
    windows 10 64 home premium

    WD Security Center


    Just moved to win 10, have WD turned on and also using MS Security Essentials, why does it show "unknown" for virus and threat protection?ThanksRichard
    Click image for larger version. 

Name:	snip_20171021172553.jpg 
Views:	4 
Size:	64.2 KB 
ID:	159453
      My ComputerSystem Spec
  2.    4 Weeks Ago #2
    Join Date : Feb 2017
    Home
    Posts : 480
    Windows 10 Home x64, V1709 (16299.64)

    I may be mistaken, but want to say I read somewhere that Security Essentials aren't used in Win 10. May be a possible cause? Others that know more than me will give you better answers.
      My ComputersSystem Spec
  3.    4 Weeks Ago #3
    Join Date : Oct 2014
    Trnava
    Posts : 2,863
    Windows 10.4 Home 1709 x64

    You can try to run Enable WD.bat as admin, it will restart PC afterwards and hopefully restore WD.

    Quote Originally Posted by CWGilley View Post
    I may be mistaken, but want to say I read somewhere that Security Essentials aren't used in Win 10. May be a possible cause?
    Indeed, unless OP has mistaken WD for MSE, because of the identical GUI.
    Attached Thumbnails Attached Thumbnails capture_10212017_235840.jpg  
      My ComputerSystem Spec
  4.    4 Weeks Ago #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by CWGilley View Post
    I may be mistaken, but want to say I read somewhere that Security Essentials aren't used in Win 10...
    You are not mistaken.

    Quote Originally Posted by the jimmy View Post
    ...have WD turned on and also using MS Security Essentials...
    @jimmy Exactly what do you mean by 'using MS Security Essentials'? It is not needed...

    Windows Defender for Windows 8, Windows RT, Windows 8.1, Windows RT 8.1, and Windows 10 provides built-in protection against malware. You can't use Microsoft Security Essentials, but you don't need toŚWindows Defender is already included and ready to go.
    https://support.microsoft.com/en-us/...tials-download


    ...in fact you cannot install it in anything above Windows 7 - the install will be blocked.

    Click image for larger version. 

Name:	MSE cannot install.PNG 
Views:	20 
Size:	18.8 KB 
ID:	159460
      My ComputersSystem Spec
  5.    4 Weeks Ago #5
    Join Date : Oct 2017
    Posts : 9
    windows 10 64 home premium
    Thread Starter

    >>@jimmy Exactly what do you mean by 'using MS Security Essentials'? It is not needed...
    I mean that it's running, icon in the task bar. I just did an upgrade from Win7 and apparently it has survived. I can open and run it.

    I'll delete this

    Thanks for the responses
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by the jimmy View Post
    Just moved to win 10 ... why does it show "unknown" for virus and threat protection?
    @the jimmy, Forget about the MSE/Defender confusion. This is the real question here.

    Click on the 'Virus & threat protection' shield symbol and it will show more details. It may just be that Windows hasn't been running long enough yet to know. Maybe Defender hasn't even had time to do a background scan yet. Try running a 'Quick scan' and see if the message changes.
      My ComputersSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Oct 2017
    Posts : 9
    windows 10 64 home premium
    Thread Starter

    Quote Originally Posted by Bree View Post
    This is the real question here. Click on the 'Virus & threat protection' shield symbol and it will show more details. It may just be that Windows hasn't been running long enough yet to know. Maybe Defender hasn't even had time to do a background scan yet. Try running a 'Quick scan' and see if the message changes.
    I will do the scan, thanks for bringing this over to this post!
      My ComputerSystem Spec
  8.    4 Weeks Ago #8
    Join Date : Oct 2017
    Posts : 9
    windows 10 64 home premium
    Thread Starter

    Quote Originally Posted by Bree View Post
    ...in fact you cannot install it in anything above Windows 7 - the install will be blocked.

    Click image for larger version. 

Name:	MSE cannot install.PNG 
Views:	20 
Size:	18.8 KB 
ID:	159460
    Trying to uninstall MSE and I get the same message box as in your post #4, when I click "close" the message goes away. If I click uninstall for MSE the pattern repeats
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
WD Security Center reports I'm using other antivirus providers
Hello everyone! I'm having an issue with Windows 10 version 1703. I have tried a lot of solutions, seems nothing helps. Since Creators Update my Windows Defender doesn't seem to work as intended. I mean: scanning does work, updating does work, real...
AntiVirus, Firewalls and System Security
Windows Defender Security Center Question
I have a question regarding the Windows Defender Security Center icon which appears when you click on the arrow on the task bar. It has an exclamation point and when I highlight the icon it states 'actions recommended' but when IO open the Windows...
AntiVirus, Firewalls and System Security
Introducing Windows Defender Security Center
Source: Introducing Windows Defender Security Center - Windows Experience Blog How to Open Windows Defender Security Center in Windows 10
Windows 10 News
How do I know that Security Center is working?
Action Center reports that the Windows Security Center Service is turned off but Services.msc reports that it is running. Is this an indication of a problem or just a bug? I had a possible security breach of my PC a few days ago but I have run the...
AntiVirus, Firewalls and System Security
Windows Security Center fails to start
Windows Security Center won't start "Error 1053: The service did not respond to the start or control request in a timely fashion" on Windows 10 Pro Insider Preview Build 10532... Thanks in advance! :)36155
AntiVirus, Firewalls and System Security
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

ę Designer Media Ltd
All times are GMT -5. The time now is 11:04.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums