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  1.    11 Oct 2017 #1
    Join Date : Dec 2016
    Posts : 28
    windows 10

    Kaspersky total security 2018 seem causing BSOD on my PC


    My PC recently often occur BSOD "Kmode exception not handled", which is after installing KTS 2018. Now BSOD doesn't occur again after going back to KTS 2017. However, I am not sure if bsod will occur again later. My question is that , can antivirus cause BSOD? But it seems that antivirus is not hardware related.
      My ComputerSystem Spec
  2.    11 Oct 2017 #2
    Join Date : Mar 2017
    Posts : 5,734
    64-bit Windows 10 Pro

    Sure it can and The KGB can as well--Just Joking.. Serious it can any AV can. The majority of BSOD's are caused by software or drivers.
      My ComputerSystem Spec
  3.    11 Oct 2017 #3
    Join Date : Jun 2015
    Posts : 12,858
    Windows 10 Pro

    From where does this come from?
    But it seems that antivirus is not hardware related.
    Kmode_exception_not_handled, a kernel mode routine that has illegal or improper instructions that the exception handler of Windows can't catch.
      My ComputersSystem Spec
  4.    11 Oct 2017 #4
    Join Date : Aug 2015
    Posts : 15
    windows 10

    can't believe yall still trust kaspersky
      My ComputerSystem Spec
  5.    12 Oct 2017 #5
    Join Date : Jun 2015
    UK
    Posts : 2,082
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Quote Originally Posted by ztartennery View Post
    My PC recently often occur BSOD "Kmode exception not handled", which is after installing KTS 2018. Now BSOD doesn't occur again after going back to KTS 2017. However, I am not sure if bsod will occur again later. My question is that , can antivirus cause BSOD? But it seems that antivirus is not hardware related.
    KTS does install various drivers which might be causing problems for you. I suggest you make a support request to Kaspersky who are usually good in sorting out problems.
      My ComputersSystem Spec
  6.    12 Oct 2017 #6
    Join Date : Jun 2015
    UK
    Posts : 2,082
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Quote Originally Posted by Win10Pea View Post
    can't believe yall still trust kaspersky
    I have some concerns but Barclays who provide free Kaspersky antivirus software say they are aware of the issues and continue to recommend their software.
      My ComputersSystem Spec
  7.    13 Oct 2017 #7
    Join Date : Jul 2016
    Posts : 42
    Windows 10

    Quote Originally Posted by Win10Pea View Post
    can't believe yall still trust kaspersky
    I can trust it to find the NSA sponsored malware out there. Look between the lines and the hysteria, and it'll become clearer what the agenda is for those dirtying Kaspersky's name. Not that I trust them 100%, just as I don't trust any software 100%, but I do have a higher regard for them than most security software out there.
      My ComputerSystem Spec
  8.    13 Oct 2017 #8
    Join Date : Aug 2015
    Posts : 15
    windows 10

    Quote Originally Posted by Gort View Post
    I can trust it to find the NSA sponsored malware out there. Look between the lines and the hysteria, and it'll become clearer what the agenda is for those dirtying Kaspersky's name. Not that I trust them 100%, just as I don't trust any software 100%, but I do have a higher regard for them than most security software out there.
    Why though
    Many other better programs that have no controversy
      My ComputerSystem Spec
  9.    13 Oct 2017 #9
    Join Date : Jul 2016
    Posts : 42
    Windows 10

    Quote Originally Posted by Win10Pea View Post
    Why though
    Many other better programs that have no controversy
    Because I think it's one of the best AV out there and I also feel that the other AV companies are just as complicit with their respective governments/security agencies as is being claimed about Kaspersky. As I said, the controversy is dubious, fits an agenda and seems to be more about Kaspersky not whitelisting and previously exposing NSA sponsored malware.

    BTW, do you trust your Chinese made hardware?

    Anyway, as this is wildly off-topic, I'll move on.
      My ComputerSystem Spec
  10.    14 Oct 2017 #10
    Join Date : Oct 2014
    Trnava
    Posts : 2,862
    Windows 10.4 Home 1709 x64

    Quote Originally Posted by ztartennery View Post
    My question is that , can antivirus cause BSOD?
    The better AV the more likely it will cause BSOD, because of all the features, I prefer free AVs for this reason.

    Since you are using KIS, you better contact their support to solve this.

    https://my.kaspersky.com/support#


    Quote Originally Posted by Win10Pea View Post
    can't believe yall still trust kaspersky
    Can not believe that people believe something without a single shred of evidence.

    Germany: “No evidence” Kaspersky software used by Russians for hacks
      My ComputerSystem Spec

 
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