1.    08 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632

    Viper not supported


    As soon as I installed Windows 10, my Viper Anti-Virus became inoperable. How do I correct that?
      My ComputerSystem Spec
  2.    08 Oct 2017 #2
    Join Date : Oct 2013
    Texas
    Posts : 10,778
    Windows 10 Pro X64
      My ComputerSystem Spec
  3.    08 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632
    Thread Starter

    Unfortunately, Windows 10 won't even let me open Viper.
      My ComputerSystem Spec
  4.    08 Oct 2017 #4
    Join Date : Dec 2016
    Posts : 156
    Win 10 rs1 - build 14393.1794

    Go into Vipre's program folder in File Explorer, point on the program launcher (.exe) you will see the version info (pop-up)
    write the version info down. Make a backup of your settings (copy to Desktop). Then uninstall Vipre and reboot the PC
    then re-install the same version of Vipre again!

    If you don't have a copy of that version, then go to Vipre's web site and dl. it.
    That will must properly fix it!
      My ComputerSystem Spec
  5.    08 Oct 2017 #5
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632
    Thread Starter

    Sorry, I'm computer illiterate. Can't find Viper in the File Explorer . Also haven't figured out how to "copy to desktop" in Windows 10. Windows 7 would let me "drag and drop" most anything I wanted to the desktop. Can't figure out how to uninstall anything in Windows 10 yet.
      My ComputerSystem Spec
  6.    08 Oct 2017 #6
    Join Date : Oct 2014
    Posts : 361
    Win 10 Home Build 1709 16299.19 64bit

    http://support.threattracksecurity.c...pre-antivirus-


    Just "google" any questions about Win10 or use the Tutorial Search (top line) above.
      My ComputerSystem Spec
  7.    09 Oct 2017 #7
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632
    Thread Starter

    I uninstalled Vipre and reinstalled it and all is well. Thanks. Problem solved.
      My ComputerSystem Spec
  8.    09 Oct 2017 #8
    Join Date : Oct 2013
    Texas
    Posts : 10,778
    Windows 10 Pro X64

    Good to hear
      My ComputerSystem Spec

 


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