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#1
Malwarebytes Premium Installation Problem
I had Malwarebytes Premium Installed until recently but, about 09 Sept, it seems to have become downgraded to the free version.
I tried reinserting my Identifier and Key but these were not accepted. I then tried to reinstall the program from my Downloads folder but that has not worked either. Next I tried to uninstall everything with the intention of trying again to reinstall from my Downloads but still no joy. I keep being told I need administrator permission but when I press continue I get the same message again repeatedly and nothing uninstalls. I am at an impasse. I suspect that I will have to alter some setting in the registry but what and how I don’t know. Fortunately I created a Restore Point before I started this exercise so I could go back but then I am left with Malwarebytes Free which will not upgrade. I am running an HP desktop pc with Windows 10 and the Creator’s upgrade.
Can anyone suggest a solution?